Staples

4.0
296 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Los Angeles, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
5665 W. Wilshire Blvd., Los Angeles, CA
90036, United States

Hours

Reviews

4.0
296 reviews
5 stars
184
4 stars
37
3 stars
16
2 stars
5
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the printing and tech departments.

Printing Issues

Several reviews highlighted frustrations with the printing services, including miscommunication and delays in service.

Store Environment

Customers appreciated the cleanliness, organization, and layout of the store, noting it was easy to navigate.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor service from specific employees and issues with product quality.
  • JC
    Jennifer Casaos
    4 days ago
    2.0
    Unprofessional customer service at this location. I went in to return several items and was not greeted by the staff. When I asked if I could make a return, the associate did not respond and immediately scanned one item. I still had additional items to return, but it felt as though she was trying to rush me out. I was given looks that made me feel like I was bothering her. When I mentioned that I had more items, there was no eye contact only dismissive side glances. Although I was eventually able to complete my return, the interaction was uncomfortable and disappointing. I’ve been coming to this location for a long time and have never experienced this kind of attitude before. This feedback is directed to you, Monica—please show more patience, professionalism, and basic courtesy. Customer service requires respect, even when dealing with routine tasks like returns.
  • Y
    Çağla Yücekaya
    5 days ago
    1.0
    Nobody wanted to help me. I had to go somewhere else to print my documents. Terrible customer service..
  • AH
    Anna Holovach
    5 days ago
    5.0
    I bought some office supplies here, printed some invitations, and returned some packages to Amazon. All services are great. All employees are friendly and helpful.
  • JH
    Jaime H
    Dec 23, 2025
    5.0
    Denise just helped me print a few things at here and she was amazing! She was very sweet and helpful even though they were pretty busy when I came in. Thanks hun.
  • MD
    Michaela Dehning
    Dec 14, 2025
    1.0
    Don’t come here to print anything. I placed an order to print documents and came back about an hour later to pick them up, only to be told I couldn’t get them until 5:30, and that they couldn’t just print them while I was there. None of this was communicated to me when I placed the order. Save yourself the trouble and go to the Walgreens down the street; they’ll print it immediately. Plus, it was $12 at Staples and $4 at Walgreens.

Frequently Asked Questions About Staples

What types of services does Staples in Los Angeles provide?

Staples offers printing, shipping, technology, travel, and recycling services, along with office supplies, tech products, and inspiration for working and learning.

What are the operating hours of Staples at 5665 W. Wilshire Blvd?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.