With a focus on the community of small businesses and consumers, Staples in Los Angeles, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being unprofessional and dismissive.
Printing Services
Many customers expressed frustration with the printing services, citing issues with communication, delays, and poor quality.
Store Environment
The store is generally described as clean, organized, and well-stocked, with convenient parking.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in the tech and printing departments.
DC
Diana Chai
Feb 17, 2026
5.0
This Staples was super helpful without bothering my shopping. I was asked multiple times if I needed assistance by different associates. One associate I spoke with was very knowledgeable about the products. He asked questions to assess my needs and provided a good recommendation for my needs. He helped me walk my items to the cashier, and helped me set up the warranty for the product. This associate also assisted with searching for price matching options for the products I processed. I noticed they had a great print center as well as Party City supplies. I highly recommend this location!
JJ
Jaycob
Feb 12, 2026
1.0
Zero customer service here lol
BM
Barbara Marshall
Feb 8, 2026
5.0
This STAPLES is awesome. Great and prompt service. Never have had an issue with anything I have had printed or bound here. I use Staples exclusively for my business and the rewards and promotions are always helpful. Ask for Nathaniel in printing! He's awesome!
JB
Jai Balneg
Feb 6, 2026
1.0
Staffs at the printing section is not helpful.
JC
Jennifer Casaos
Jan 7, 2026
2.0
Unprofessional customer service at this location.
I went in to return several items and was not greeted by the staff. When I asked if I could make a return, the associate did not respond and immediately scanned one item. I still had additional items to return, but it felt as though she was trying to rush me out. I was given looks that made me feel like I was bothering her. When I mentioned that I had more items, there was no eye contact only dismissive side glances.
Although I was eventually able to complete my return, the interaction was uncomfortable and disappointing. I’ve been coming to this location for a long time and have never experienced this kind of attitude before.
This feedback is directed to you, Monica—please show more patience, professionalism, and basic courtesy. Customer service requires respect, even when dealing with routine tasks like returns.
What types of services does Staples in Los Angeles provide?
Staples offers printing, shipping, technology, travel, and recycling services, along with office supplies, tech products, and inspiration for working and learning.
What are the operating hours of Staples at 5665 W. Wilshire Blvd?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I order products online and pick them up in the store?
Yes, Staples offers in-store pickup, curbside pickup, same-day delivery, and delivery services for your convenience.
What payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does Staples offer recycling services?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
Which major brands' products can I find at Staples?
Staples carries products from brands such as Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Epson, Logitech, and more.
Where is Staples located in Los Angeles?
Staples is located at 5665 W. Wilshire Blvd., Los Angeles, CA 90036, USA.
What nearby places can I visit before or after shopping at Staples?
You can visit nearby places like Fusion Kitchen, a cafe and coffee shop, or the Museum Square corporate office for business needs.
Is there a nearby shipping center I can use in addition to Staples?
Yes, UPS Alliance Shipping Partner and UPS Access Point locations are nearby, providing convenient courier and delivery services.
Are there local services around Staples for beauty or wellness?
Nearby you can find Icon Wig Palace, a beauty salon, and Shia Skin Care, offering cosmetic and beauty supplies.
Brand Certified Facts from Staples
Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: