With a focus on the community of small businesses and consumers, Staples in Los Angeles, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the staff for being friendly, helpful, and attentive, particularly in the Print department.
Inconsistency
Some reviews highlighted poor customer service experiences, particularly with specific employees, leading to frustration and dissatisfaction.
Print Services
The print services received mixed feedback; while some praised the quality and assistance, others reported issues with incorrect orders and delays.
Store Environment
The store was generally described as clean and well-stocked, but some customers noted issues with the store's appearance and organization.
Amazon Returns
Several customers reported problems with the Amazon return service, including unhelpful staff and incorrect processing of returns.
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Joe Kim
Feb 16, 2026
1.0
if you need to make copy STAY AWAY FROM HERE !!! one single copy black and white, charged me $1.98 for a single copy. I got 10 copies $20 for 10 copy!
CK
Cain Kastro
Feb 13, 2026
5.0
In-store exceptional service isn't about a fake smile, it's about convience and craftsmanship.
Larger projects will be completed at this location because Alexis, has shown personal touch and care to the small project I brought here.
Thank you Alexis in the print and business department
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imfatsowhat88
Feb 10, 2026
5.0
Great Customer Service at this Staples ask for Elias…
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Jair Figueroa
Feb 7, 2026
5.0
They were full and I thought it was ganna take long , Rena helped everyone out quick efficiently and with the best energy. I told her I would review her just cuz of the amazing energy she brings.
ML
monica lupetti
Jan 19, 2026
5.0
The manager is unbelievable welcoming and super helpful, all the staff now is super polite and helpful! I go there very often and sometimes I drive very long trip because I don’t want to get anymore the chance to deal with an horrible customers service in other locations ! This is the best STAPLE in LA! Trust me!
Today February 27 th 2026:
I am keep going to this place and the service is amazing, I truly want to add and upgrade to my review because the system doesn’t allow me to make more reviews, but honestly I want to share more about this place, the service is excellent, more and more, no exceptions, Today Rena helped me and she was just amazing!! This store is the best customers service ever!! And just to be clear I am only a regular customer, no friend no acquaintance, just a regular happy customer to be considered as it!! Thanks again guys!🥰