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DHL Express Service Point

4.6
(1040 reviews)

Business Details

1900 Sacramento Street, Los Angeles, CA
90021, United States
(800) 225-5345
https://locations.us.express.dhl.com/ca/los-angeles/1900-sacramento-street

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Los Angeles in Los Angeles offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point
1900 Sacramento Street, Los Angeles, CA
90021, United States

Hours

Reviews

4.6
1,040 reviews
5 stars
898
4 stars
22
3 stars
18
2 stars
10
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mary received overwhelming praise for her exceptional customer service, with many customers highlighting her helpfulness, friendliness, and professionalism.

Staff Performance

Multiple reviews commend the entire staff, including Mary, Vanessa, and others, for going above and beyond to assist customers with their shipping needs.

Mixed Experiences

While many customers had positive experiences, there were a few complaints regarding poor service and communication in specific situations.
  • AJ
    Alcaina J
    1 day ago
    5.0
    I want to express my deepest gratitude to Maira for her incredible help. Thanks to her, I was able to retrieve my packages that were stuck in customs at two different warehouses in the USA and needed to be released in Los Angeles. I had been struggling for a whole week to get them without success, and my 500 gifts for my event clients were inside. The event was the next day, and the situation was truly desperate. Thanks to her professionalism, dedication, and kindness, everything was resolved in time, and I was able to hold my event without a hitch. Maira is not only a highly skilled professional but also a committed and empathetic person who genuinely goes out of her way to help. I can never thank her enough for everything she did for me. Thank you so much, Maira! Quiero expresar mi agradecimiento infinito a Maira por su increíble ayuda. Gracias a ella pude recuperar mis paquetes que estaban bloqueados en aduanas en dos warehouses diferentes en USA y debían ser librados en LOS ANGELES. Yo llevaba una semana entera luchando para obtenerlos sin éxito, y mis 500 regalos para los clientes de mi evento estaban dentro. El evento era al día siguiente y la situación era realmente desesperante. Gracias a su profesionalidad, dedicación y amabilidad, todo se resolvió a tiempo y pude realizar mi evento sin problemas. Maira no solo es una gran profesional, sino también una persona comprometida y empática que realmente se involucra para ayudar. Nunca le agradeceré lo suficiente todo lo que hizo por mí. ¡Mil gracias, Maira!
  • HT
    HT Tran
    Feb 25, 2026
    5.0
    I work for an apparel brand nearby in DTLA and we had our packages stuck in Ohio for some time due to bad weather in that region. We worked with Mary and her team to help pull up these packages for us as soon as they arrived at this service point statiohhn. We had an important meeting the next morning and were at risk at not receiving these packages in time for the meeting. Mary called me as soon as the packages arrived and me and my team went down the road to retreive them. I could not say enough great things about the staff here. Mary, Gabriel, Sam and Alexis. You guys are the greatest of all time. You saved us and we had a very productive meeting week thanks to your team. many many thanks and much appreciated! you guys are the best!
  • JM
    JDaniel MejiaS
    Feb 23, 2026
    5.0
    Hoy estuve en la oficina de los ángeles y me atendió Mary... excelente atención, buena vibra y muy buena comunicación y colaboración, me agrado su ayuda... excelente servicio, vayan es muy buen servicio...
  • MW
    Mariel Williams
    Feb 23, 2026
    5.0
    Mary, who runs the front counter at this DHL service point is amazing. Went above and beyond to make sure that I could pick up an urgent package. Really appreciated this level of service!
  • EC
    Elizabeth Chavarria
    Feb 13, 2026
    5.0
    Maria A. Was super nice and quick with what I needed, helped with heavy shipments. Also a Thank you to Cesar for helping load them into my truck.

Brand Certified Facts from DHL Express Service Point

DHL Express Service Point partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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