Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Los Angeles in Los Angeles offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Mary received numerous accolades for her exceptional customer service, being described as helpful, friendly, and knowledgeable.
Mixed Experiences
While many praised the service, there were also complaints about poor customer service and lack of communication in certain situations.
Positive Atmosphere
Customers frequently mentioned the friendly and welcoming environment created by the staff, particularly highlighting their patience and willingness to assist.
Efficiency
Many reviews noted the quick and efficient service provided by the staff, making the shipping process smooth for customers.
JA
James Aydin
5 days ago
5.0
Great staff at this location.
Eddie went above and beyond to find my package and have it delivered to me. He kept me informed on the progress throughout the process.
GO
Gabriela Orellana
Dec 23, 2025
5.0
Mary from DHL Express on Sacramento St. went above and beyond to help us with our package shipping process. She helped us throughout the process since it was our first time using DHL, but she made everything go so smoothly. She deserves a thousand stars for her assistance. Thank you Mary from Maria and Gabriela from Los Angeles, CA.
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Lalo Escobedo
Dec 23, 2025
5.0
Mary and Maira made such a stressful circumstance so easy and efficient! Both stepped in to help and absolutely appreciated how polite and happy they both were! Favorite DHL service point to come to. Especially when both of them are around. THANK YOU!!!
FS
Farside Studios
Dec 17, 2025
5.0
Outstanding Service from Mary at DHL!
I recently had a package that needed urgent handling, and I couldn’t have asked for better assistance than what I received from Mary at DHL. From the moment I walked in, she greeted me with a warm smile and genuine enthusiasm to help.
Mary was incredibly knowledgeable, efficient, and professional. She quickly understood my needs, explained the shipping options clearly, and went above and beyond to ensure my package was processed correctly and on time. Her attention to detail and positive attitude turned what could have been a stressful experience into a smooth and pleasant one.
It’s clear that Mary truly cares about her customers and takes pride in her work. DHL is lucky to have such a dedicated and outstanding employee. I highly recommend their services, especially if you’re fortunate enough to be helped by Mary – she’s the best!
5 stars without hesitation! Thank you, Mary!
MH
Maria Habib
Dec 15, 2025
5.0
Dear DHL Customer Service Team,
I am writing to express my sincere appreciation for the exceptional support I recently received from one of your customer service representatives regarding an urgent shipment coming from China. Mary from your location in 1900 Sacramento St LA CA, 90021, went far above and beyond to assist me, demonstrating remarkable professionalism, patience, and dedication. She took the time to fully understand the urgency of my situation, provided clear and timely updates, and proactively worked to ensure the shipment was handled as efficiently as possible. Their commitment truly made a stressful situation manageable and left a lasting positive impression of DHL’s service.
Please extend my gratitude to Mary and recognize them for her outstanding efforts. Experiences like this reinforce my confidence in DHL and are the reason I continue to rely on your company for critical shipments.
Thank you for maintaining such high standards of customer care.
Kind regards,
Irina Castillo
Purchasing & New Projects Development Manager
Mia Secret. Air way bill # 11 5351 6490
Frequently Asked Questions About DHL Express Service Point
What services does DHL Express Service Point in Los Angeles offer?
DHL Express Service Point offers international shipping services and next day shipping and delivery for personal or business needs in Los Angeles.
What are the operating hours of DHL Express Service Point on weekdays?
The DHL Express Service Point is open from 8:30 AM to 6:00 PM Monday through Friday.
Is DHL Express Service Point open on weekends?
No, the DHL Express Service Point is closed on Saturdays and Sundays.
Where is DHL Express Service Point located in Los Angeles?
It is located at 1900 Sacramento Street, Los Angeles, CA 90021.
Does DHL Express Service Point provide delivery services?
Yes, they provide delivery services as part of their pickup and delivery options.
What payment options are accepted at DHL Express Service Point?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point's entrance wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
How can I download the DHL mobile app for shipping services?
You can download the DHL mobile app for Android from the Google Play Store and for iOS from the Apple App Store via the provided URLs.
What nearby services can I visit around DHL Express Service Point at 1900 Sacramento Street?
Nearby you can find other DHL Express locations offering post office and storage services, United Melon Distributors which is a grocery and nursery store, and All Service Distributors providing professional services including event photography and freight.
Are there any entertainment venues near DHL Express Service Point?
Yes, The Clara Los Angeles, a comedy club and concert venue, is nearby and can be visited before or after your shipping errands.
Can customers combine their visit to DHL Express Service Point with shopping at local markets?
Absolutely, nearby Listo Produce Inc. is a farmers market and grocery store where customers can shop before or after visiting DHL.