United States Postal Service

2.0
168 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2727 E Anaheim St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2727 E Anaheim St, Long Beach, CA
90804, United States

Hours

Reviews

2.0
168 reviews
5 stars
31
4 stars
7
3 stars
8
2 stars
14
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, particularly an older woman with gray hair who was frequently mentioned negatively.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages, misdelivered mail, and delays in processing.

Long Wait Times

Customers frequently experienced long lines and slow service, often waiting excessively to be assisted.

Staff Competence

Several reviews indicated a lack of knowledge among staff regarding postal services, leading to incorrect information and mishandling of packages.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members who provided helpful service.
  • JJ
    J J
    Oct 21, 2025
    1.0
    Again I wish I could give no star my packages are NEVER PROCESSED ON TIME WHAT IS THE POINT OF ME PAYING FOR AN OVERNIGHT DELIVERY JUST FOR THEM TO TELL ME IT WONT BE AVAILABLE TILL TOMORROW THIS IS SUCH A LAZY POST OFFICE IS ABSOLUTELY RIDICULOUS BUT THEY CAN ALWAYS MANAGE TO STUFF MY MAIL BOX FULL OF OTHER PEOPLES MAIL I’m convinced the miserable old lady with the grey hair needs to just quit she’s lazy beyond words and CLEARLY hates her job,anytime I have to do more than pick up my mail from my P.O. Box it’s always an issue DONT COME HERE
  • GH
    Gricelda Herrera
    Sep 19, 2025
    5.0
    I always find what I need and always have a really good information about what I'm looking or other questions, thank you 👍🤗
  • FA
    Fiona Aular
    Sep 17, 2025
    3.0
    Are the systems still down at this location and unable to print labels and ship out packages? I’ve called and it just goes to an automated message.
  • AH
    Adrian Hernandez
    Sep 9, 2025
    1.0
    The lady with grey hair and glasses is soo rude.like why would you try and bring your negativity to someone and make them have a bad day?? I won’t be going back to this place until she retires! Even if I have to drive further. 🤦🏼‍♂️
  • JA
    J A
    Aug 11, 2025
    1.0
    Older gray haired passing caucasian lady with glasses doesn't have a clue when it comes to customer service, she treats customers as if they owe her something.👎👎👎

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.