United States Postal Service

2.2
227 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 300 Long Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Long Beach Blvd, Long Beach, CA
90802, United States

Hours

Reviews

2.2
227 reviews
5 stars
50
4 stars
16
3 stars
9
2 stars
8
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with staff being rude or unhelpful.

Lost Packages

Numerous reviews highlighted issues with lost or delayed packages, leading to significant frustration among customers.

Long Wait Times

Customers consistently mentioned long wait times, often exceeding 30 minutes, due to understaffing and inefficiency.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, many others criticized the overall attitude and performance of the employees.
  • TH
    T H
    Nov 18, 2025
    1.0
    It's ridiculous to purchase a money order but not able to cash it at the location purchased.
  • NW
    Nene W
    Oct 17, 2025
    1.0
    If it was me I would not do business with this location too many excuses not enough solutions. They dont play by the rules and mail is always mixed up or lost.
  • KM
    Katherine MCGM
    Oct 6, 2025
    1.0
    I have had nothing but bad service most days for almost every day since 9/15 til today, (10/6). Where do I begin? I started General Mail delivery here until I received my monthly check 10/1, to purchase a P.O. Box for $88. I also was waiting for my 9/1 check which was not forwarded but instead, returned to the corporation of which it came. By the 20th, I was told the 9/1 check was mailed on the 19th. The 10/1 mailed as usual for my receipt by 10/1. to be contd
  • WS
    Walters Street
    Oct 5, 2025
    3.0
    What post office has ever been 5 stars? This staff is always great, however. Can't say enough good things about the postal workers who help me everytime
  • SS
    Sergiy Sergiy
    Sep 28, 2025
    5.0
    Postcard to Europe, it takes only 7- 9 days. Excellent. Great. Thanks.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.