The UPS Store

3.9
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5658 in Long Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of 7th St & Redondo Ave.

Details

  • DeliveryNot available

Location

The UPS Store
3350 E 7th St, Long Beach, CA
90804, United States

Hours

Reviews

3.9
147 reviews
5 stars
96
4 stars
8
3 stars
5
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Johnny and Rajvi going above and beyond.

Cleanliness and Organization

The store is generally reported as clean and organized, contributing to a positive customer experience.

Staffing Issues

Some reviews noted understaffing during busy times, leading to longer wait times and frustration among customers.

Pricing Concerns

Several customers expressed dissatisfaction with additional fees for services like printing, feeling that these charges were excessive.

Mixed Experiences

While many reviews were positive, there were also complaints about rude service and inconsistent experiences, particularly with new staff.
  • KS
    Kimxthy Shrike
    1 day ago
    5.0
    This is my go-to location for shipping out packages and making returns and it’s local so it’s easy to walk here. Everyone here is very friendly and helpful.
  • SD
    Shore Doggs
    Dec 29, 2025
    5.0
    I use them weekly for my small business needs. Fast and great customer service. The entire team is awesome. Nicole
  • SB
    scott bupp
    Dec 20, 2025
    5.0
    Needed help with shipping, and jimmy, was super nice and extremely helpful. I've been in other UPS stores that are fully staffed and not so friendly. He happened to be there by himself that I know of and was extremely helpful and attentive not only to me but everyone in the store
  • AL
    Alex L
    Dec 11, 2025
    5.0
    I have been coming to this location for a couple of years now and honestly every employee has alway's been so nice and helpful but one employee inparticular named Johnny is really amazing and not only is he alway's in a good mood and beyond helpful with any problem i may have he really goes the extra mile to help you solve whatever problem you may be having with whoever the return is going back too by them sending wrong shipping information that turns into a nightmare and regardless what time it is or being close to closing time he alway's has figured out the problem's for me and fixed everything more then once and i am truly grateful for his expertise in helping me πŸ™ Truly if all employees were like him everything would truly run so smooth on the daily 🌞 Thank You UPS for this location and Johnny and your other great employee's πŸŒžπŸ‘πŸŒž
  • YW
    yavonne white
    Dec 9, 2025
    5.0
    I had an amazing experience at The UPS Store! Jimmy provided outstanding customer service β€” he was friendly, professional, and extremely helpful. Rajvi was also great and made the process fast and easy. The store is clean, organized, and very efficient. The whole team works quickly while still providing top-quality service. I definitely highly recommend doing business here. I’ll continue coming back because of the excellent service from Jimmy, Rajvi, and the entire staff!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5658 in Long Beach offer?

The UPS Store #5658 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport photo ID services.