FedEx Office in Long Beach, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are reported as rude and unprofessional.
Staff Competence
There are significant concerns about staff competence, with reports of inconsistent knowledge and assistance, leading to frustration among customers.
Service Speed
Many customers experienced slow service, with long wait times reported even when the store was not busy.
Pricing Issues
Customers frequently mentioned high prices and unexpected charges, leading to dissatisfaction with the overall value.
Store Management
Management practices are criticized, particularly regarding staff training and customer handling, contributing to a negative experience for some customers.
BB
BZ
6 days ago
5.0
Got my poster printed in half a day, very helpful.
RB
Ryan Baker
Oct 25, 2025
5.0
Really helpful printing staff. Friendly on the phone and in store and helped me get my poster in time.
GD
Gina Dale
Oct 10, 2025
5.0
I had the best experience at FedEx thanks to Will! He went above and beyond to help me — patient, kind, and truly knew what he was doing. It’s so rare these days to come across someone who genuinely cares about good customer service, but Will absolutely does. He had such a positive attitude and made the whole process smooth and stress-free. He’s a total breath of fresh air and deserves all the recognition. This world needs more people like him! Thank you.
EG
Edgar González
Sep 23, 2025
1.0
The customer service here was incredibly disappointing from everyone I interacted with. Having worked with many companies in the USA over the years, this was my first experience with FEDEX, and unfortunately, it wasn’t just mediocre, it was truly frustrating. I won’t be returning to this location; while I might consider giving FEDEX another chance, it definitely won’t be here. The staff was very rude and indifferent, which is such a shame. Fortunately, my package arrived on time, but I ended up angry at how they could treat someone bringing business to them with such a positive attitude.
KB
karina baltazar
Jun 2, 2025
5.0
Great costumer service they help me right away didn’t have to wait long
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Long Beach provide?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the opening hours of FedEx Office Print & Ship Center at 555 E Ocean Blvd?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online printing order at the FedEx Office in Long Beach?
Yes, FedEx Office offers in-store pickup for online print orders to provide convenient service.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
What printing products can I order at FedEx Office Print & Ship Center?
Products include business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo printing, yard signs, metal and plastic signs, banners, posters, specialty prints, canvas prints, lettering and decals, vehicle magnets, cards, and calendars.
Does FedEx Office provide passport photo services?
Yes, passport photo services are available at this FedEx Office location.
Are there any nearby transit or parking options to help me visit FedEx Office Print & Ship Center?
SP+ Parking is nearby, offering parking options convenient for customers visiting FedEx Office at 555 E Ocean Blvd.
What nearby financial services are close to FedEx Office in Long Beach?
Nearby financial services include U.S. Bank, California National Bank, U.S. Bank ATM, Western Union money transfer services, and Financial Advisors | U.S. Bancorp Investments.
Are there any nearby dining options close to FedEx Office Print & Ship Center?
Yes, La Caffia coffee shop and Subway sandwich shop are nearby, making it easy to grab a meal or coffee before or after your visit.
Can I find car rental agencies near the FedEx Office in Long Beach?
Yes, Hertz and Thrifty Car Rental agencies are in the vicinity, which might be convenient if you need a rental car around your FedEx visit.