The UPS Store

3.1
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5901 in Lodi offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lowe's Shpg Ctr At Kettleman And So. Lower Sacramento Rd.

Details

  • DeliveryNot available

Location

The UPS Store
2715 W Kettleman Lane, Lodi, CA
95242, United States

Hours

Reviews

3.1
138 reviews
5 stars
64
4 stars
6
3 stars
3
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly and attentive staff, others report rude and unprofessional behavior from certain employees, particularly the owner.

New Management

Many reviews highlight significant improvements under new ownership, noting better organization, cleanliness, and customer service compared to previous management.

Pricing Issues

Several customers express dissatisfaction with additional charges for services like tape and printing, feeling these costs are unreasonable.

Efficiency

While some customers appreciate the quick service, others report long wait times and understaffing during busy periods.

Store Condition

The store's cleanliness and organization have been positively noted since the change in management, contrasting with previous complaints about clutter.
  • RJ
    ranch johnson
    Dec 19, 2025
    1.0
    Had a package sent there directly as I knew I would not be home to sign for it. When I went to go pick it up, they charged me $20 to pick it up, because I don’t pay a monthly fee to send packages to their store. When I told the associate that I had packages rerouted to their store prior, he told me he would have to pay closer attention to my packages in the future.
  • SC
    Susan Cavagnaro
    Dec 17, 2025
    5.0
    Sometimes when I get a bit overwhelmed, I tend to fumble my words when trying to explain what it is I need. Yet every single time I've gone into my local UPS store, they already seem to know what it is I need help with before I can jumble up my words and get them out. That intuition tells me they're paying attention to their customers and their needs. Having been in retail and customer service for over 30 years, its relieving to know you're going to get help and not the cold shoulder when walking into any place these days. Good job UPS STORE #5901πŸ˜πŸ‘
  • MJ
    Marion Jensen
    Dec 14, 2025
    5.0
    Friendly, courteous and professional staff. Excellent notary and fingerprinting service. No appointment needed!
  • FC
    Francis Cocktoastin
    Sep 22, 2025
    5.0
    Great service! Glad you're open on Sundays!!
  • JG
    jesse gonzalez
    Sep 20, 2025
    5.0
    Needed a notary, I called to make sure there was a notary available, I arrived the notary remembered my voice and helped me right away. Very Professional

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lodi offer?

The UPS Store in Lodi offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.