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The UPS Store

3.1
(144 reviews)

Business Details

2715 W Kettleman Lane, Lodi, CA
95242, United States
(209) 366-1111
https://locations.theupsstore.com/ca/lodi/2715-w-kettleman-lane

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5901 in Lodi offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lowe's Shpg Ctr At Kettleman And So. Lower Sacramento Rd.

Details

  • DeliveryNot available

Location

The UPS Store
2715 W Kettleman Lane, Lodi, CA
95242, United States

Hours

Reviews

3.1
144 reviews
5 stars
69
4 stars
6
3 stars
3
2 stars
6
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the friendly and helpful staff, highlighting excellent service and teamwork, especially under new management.

Cleanliness and Organization

Customers noted significant improvements in the store's cleanliness and organization since the change in ownership.

Mixed Experiences

While many reviews were positive, there were also complaints about rude employees and inconsistent service, particularly from the previous management.

Long Wait Times

Several customers reported long wait times and understaffing issues, which affected their overall experience.

Pricing Concerns

Some customers expressed dissatisfaction with additional charges for services like tape and printing, feeling that these fees were excessive.
  • CC
    crystal cuenca
    5 days ago
    5.0
    Employee Ben ,Great customer service, fast service, super friendly and helpful
  • AJ
    Alberto Del Pilar Jr
    5 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Teamwork! I had a wonderful experience at the UPS Store along Kettleman Lane in Lodi. I went in to have important documents sent, and from the moment I walked through the door, John greeted me right away with a warm smile. Raquel and Gabe also immediately offered their greetings, which made me feel welcome and valued as a customer. What truly stood out to me was how well the team worked together. A steady stream of customers came in while I was there, yet John, Raquel, and Gabe remained consistently cordial, courteous, and attentive to every single client. No one felt rushed or overlooked. Each team member showed great initiative, professionalism, and genuine care in helping customers. It’s clear that this team has an excellent working relationship and strong teamwork, which makes a huge difference in the overall customer experience. Their positive attitude and efficiency reflect very well on this UPS Store location. Highly recommended—this is customer service done
  • PB
    pam bjork
    Feb 7, 2026
    5.0
    Great staff ! Very nice ! Professional !
  • RR
    Ryeen
    Feb 5, 2026
    5.0
    Gabe was absolutely amazing. He handled every part of my damaged package claim seamlessly and made the entire process stress-free. He was professional, knowledgeable, responsive, and genuinely cared about getting everything resolved the right way. Easily the best employee I’ve ever dealt with—any company would be lucky to have someone like him. I would hire Gabe without hesitation if I was local.
  • JF
    Jessica Farris
    Jan 25, 2026
    1.0
    Zach should maybe find a job that doesn’t require him to interact with customers. I’ll stick to my friendly UPS store in Stockton.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lodi offer?

The UPS Store in Lodi offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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