United States Postal Service

2.7
124 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4320 Marine Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4320 Marine Ave, Lawndale, CA
90260, United States

Hours

Reviews

2.7
124 reviews
5 stars
40
4 stars
11
3 stars
6
2 stars
7
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are described as friendly and helpful, others are reported to be rude and unprofessional.

Package Handling

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Appointment Issues

Many customers reported problems with scheduled appointments, including cancellations without notice and long wait times.

Staffing Problems

Several reviews mention understaffing, leading to long wait times and inadequate service.

Facility Conditions

The post office is described as unclean and disorganized, contributing to a negative customer experience.
  • VT
    Vincent Torrez
    Dec 15, 2025
    1.0
    I have lived here in Lawndale for over 30 years. I have had a lot of problems with our Post Office here in Lawndale over the years. From not delivering the mail to not sorting out the mail to my tenants. This group of individuals, including the supervisor to the manager are WELL under the performance you expect from and company and there not even close to professional. But, today was a hole new experience of Stupidity in there part. I found a discrepancy in a purchased item on EBay. On EBay, you come to a purchase price agreement for your item. I received a pickup sleep a different price 👉🤔 so I contacted the seller and both came to the conclusion of the same agreed purchase price. I went to my post office to figure out why. I explained my problem to the clerk but, she could not explain the price discrepancy. She called the manager and she could do answer the easy question of the shipping cost for the item. Almost 30 minutes of going back and forth and nothing was solved. I was beyond disappointed and beyond frustrated. Stupid people work here and I'm paying there salaries as a tax payer. This post office needs to be totally overhauled. Fire everyone and start over. One star ⭐️ for this post office is way to much 👎
  • YS
    Yuki S.
    Oct 28, 2025
    5.0
    Kind and friendly staff!
  • KC
    Kelsie Cattouse
    Sep 11, 2025
    1.0
    They opened my body by raven package and stole the item inside and taped it back up and delivered it to me as if something was inside. Came in today and was greeted with attitude and no type of help nor compensation
  • GD
    Gladys Dufrane
    Mar 22, 2024
    1.0
    Patrick was great the day that I dropped off my packages. However that's where the good service ends. My package has been lost!!!!! And I have been trying to make contact with the postal service ever since and no one will answer the phone. The tracking number shows that it is still in the LA sorting depo. And no one will make contact with me to tell me what to do next

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.