The UPS Store

Reviews

• JB

  Jessica Betancourt

  Jan 29, 2026
  5.0
  Went in today to do my package return and I was confused on how to do the return. Rikki was a lot of help and kind
• KN

  Kanal Norng

  Jan 24, 2026
  5.0
  The guys who work here do such a great job. Glad to have our own lathrop ups. Rikki and Micah always helps speed up the line. If you have a QR code return you can use their module, no need to wait! Besides they are only helping all of lathrop :)
• AR

  Angelo Del Rosario

  Jan 24, 2026
  5.0
  Just finished my transaction here. The bald guy with nose piercing helped me a lot today. It’s my first time to return an item and don’t no idea how to do it. He helped me all the way. Other staff are very welcoming as well. It’s to see some approachable and knowledgeable staff. Kudos to the staff.
• DJ

  Donald Jimenez

  Jan 24, 2026
  5.0
  I want to take a moment to recognize Rikki and Micah specifically. I’ve been coming to this UPS Store regularly for printing documents, posters, and notary work, and they have always been helpful, professional, and patient. They go out of their way to explain things clearly and keep the process moving — especially when it comes to Amazon returns and printing instructions. To be honest, a lot of frustration I see in other reviews seems to come from people not reading instructions or not completing steps on their end. That’s not on the staff. This location provides high-value service, and Rikki and Micah consistently show up with a good attitude and strong customer service. I appreciate their help every time I’m in, and I’ll continue to use this store without hesitation.
• JK

  joginder kaur

  Jan 16, 2026
  1.0
  Employee with a nose piercing is rude and was talking to me like I was an alien who doesn’t understand. He repeated himself 3 times and I walked out. Will never recommend anyone coming here. If he is not happy about working here then he should find something else

Frequently Asked Questions About The UPS Store