With a focus on the community of small businesses and consumers, Staples in Lancaster, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude and unprofessional.
Product Availability
Customers appreciate the wide selection of products available, often finding exactly what they need in stock.
Print Services
The print services receive both praise for quality and efficiency, but also criticism for slow service and issues with staff training.
Amazon Returns
The Amazon return process is frequently mentioned as problematic, with long wait times and inadequate staffing leading to customer frustration.
Store Condition
Some reviews indicate that the store appears disorganized and in need of cleaning, impacting the overall shopping experience.
RD
Roger Dluzak
2 days ago
5.0
Lower discounted price than actual manufactured company. Hp gives no discount on OEM ink. Staples does
RS
Randy Sweiss
Feb 10, 2026
5.0
Good service, helpful staff, answered all my questions. Thank you.
SR
Steve Racine
Feb 3, 2026
5.0
I needed something printed in hurry and also have it look professional. Staples did just that !! I’m very happy with the the way it turned out
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Carol Christian
Feb 3, 2026
5.0
Used online system to order for pickup was very easy fast and very convenient
WU
Walter i. Munoz U.
Jan 6, 2026
1.0
Wonder why they are to slow Amazon drop toy would have to stand on line for about 45 minutes