Staples

4.1
274 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Lancaster, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
44620 Valley Central Way, Lancaster, CA
93536, United States

Hours

Reviews

4.1
274 reviews
5 stars
174
4 stars
40
3 stars
9
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unprofessional.

Product Availability

Customers appreciate the variety of products available, but there are complaints about stock issues and misinformation regarding product availability.

Store Experience

The store is generally described as clean and organized, but some customers report long wait times, especially during busy periods like Amazon returns.

Staff Efficiency

There are concerns about staff efficiency, particularly during peak times, with reports of understaffing and slow service affecting customer satisfaction.

Print Services

While many customers are satisfied with print services, there are notable complaints about the quality of service and equipment malfunctions.
  • EL
    ELENA Lomeli
    Nov 15, 2025
    5.0
    I like the fact that Staples remains here in Lancaster, despite people now buys online. The selection at the store is superb and the employees are nice and helpful. Anything I have needed for my home office, is in stock in my Staples. Kudos!
  • MR
    Maria Rangel
    Nov 13, 2025
    5.0
    Associate was so friendly, knowledgeable and professional everything I needed was available.
  • LL
    Lo “Maze Livings”
    Nov 13, 2025
    1.0
    Employees lack customer service, especially the printer counter girls. They are not friendly at all. The manager does not prioritize customer service.
  • PV
    Pamela Vasquez
    Nov 7, 2025
    5.0
    The customer service was above and beyond my expectations
  • RG
    Richard Gomez
    Oct 27, 2025
    1.0
    Just restating what it looks like other folks have posted. Amazon returns and drop off seems to be the biggest draw for this location, but they only have one counter and one person staffing it. Other employees dont seem busy at all.

Frequently Asked Questions About Staples

What services does Staples in Lancaster, CA offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with office products and inspiration essential for working and learning.

What are Staples Lancaster's store hours?

Staples Lancaster is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.