United States Postal Service

2.8
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5200 Clark Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5200 Clark Ave, Lakewood, CA
90714, United States

Hours

Reviews

2.8
112 reviews
5 stars
39
4 stars
10
3 stars
4
2 stars
9
1 star
50
  • EF
    Elyssa Flores
    2 days ago
    2.0
    Does not deliver packages to my complex despite having access codes up to date. Then fails on redeliver attempts.
  • MD
    Marty Dean
    Dec 23, 2025
    5.0
    I have had nothing but good experiences at this PO Branch. The clerks are always friendly, efficient, and helpful.
  • JM
    Jennifer Muzquiz
    Sep 30, 2025
    1.0
    This post office has some of the rudest and least helpful employees at the service desk, regularly “loses” outgoing packages (theft), and has had constant issues with missing & stolen mail for years. They’ve been audited by USPS numerous times. Absolutely horrendous excuse for a USPS location.
  • CL
    Charlotte Longo
    Sep 16, 2025
    1.0
    The mail carrier that services my Mobile Home Park in Hawaiian Gardens does not deliver our mail. I receive notifications of mail that I should receive, but I may not get it until 2 or 3 days later. At one time it was more than a full week later! This is not just a one time thing. There have also been times when I have put something out for the mail carrier to pick up, he/she just drives by without picking it up. In the 2 years I have lived in the mobile home park, this has happened at least 9 times if not more! Sadly, I am not the only one that this has happened to in my mobile home park. Also, there have been times when mail is delivered around or after 8:00 PM, which seems rather odd. I believe the mail carrier for our mobile home park needs to be more attentive to the needs of the seniors living in the park. Very disheartening.
  • DM
    Daniel Materov
    Sep 10, 2025
    1.0
    I spent over an hour on hold, and when I finally connected with the defense team, they hung up on me. The customer service was unhelpful, and the representative was not able to assist.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.