Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0026 in Lake Forest offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Are In The Ralphs Shopping Center At The Corner Of Lake Forest Dr & Trabuco Rd.
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
136 reviews
5 stars
77
4 stars
5
3 stars
3
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff members like Paige and Mel received high praise for their helpfulness, others were reported as rude and unprofessional.
Pricing Issues
Customers frequently complained about high prices for services, including passport photos and packaging, with some feeling overcharged for basic services.
Efficiency
The store often experiences long wait times, with some customers noting slow service and inefficiency during busy periods.
Store Management
There are concerns about management's responsiveness to customer complaints and overall store operations, with some reviews highlighting a lack of accountability.
Positive Experiences
Despite negative feedback, many customers reported positive experiences, particularly with specific staff members who provided excellent service.
- SRStephanie RuizNov 15, 20255.0Excellent service including a notary public.
- DNDavid NortonOct 28, 20251.0Luggage storage app broke. Tried to fix outside but no luck. Eventually shooed away by manager. Been there before but they wouldn't remember. Offered $20 to sit on outside, side of store, "we don't take money here." Lol, getting shooed more and more these days, 60yo.
- HSHoppy SeoulOct 11, 20252.0Overpriced passport photos with terrible results. They stand up two cardboard boxes and take your picture with blown out white background. I think the camera they used is 20 years old.
- JRJudith RussellOct 6, 20255.0Always helpful and professional. Like that they provide options.
- LMLauren MesaOct 4, 20255.0I surprisingly had a great experience at this UPS store!! I had to ship out a delicate item I had sold and had no idea what I was doing lol. Mel helped me figure out how to pack the item, which box sizes to choose and explained how the pricing would work. Super grateful for the help and great customer service here. Thanks Mel!!!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Lake Forest offer?
The UPS Store #0026 in Lake Forest offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #0026 located?
It is located at 25422 Trabuco Rd, Ste 105, Lake Forest, CA 92630, in the Ralphs Shopping Center at the corner of Lake Forest Dr & Trabuco Rd.
What are the regular business hours for The UPS Store #0026?
From Monday to Friday, it is open 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #0026 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but has regular hours on November 11 and 28.
What payment options are accepted at The UPS Store #0026?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get a mailbox rental at The UPS Store in Lake Forest?
Yes, mailbox rental services are offered for all your mail and packages.
Does The UPS Store #0026 offer printing and copying services?
Yes, they provide professional printing services including copying, printing, and document finishing.
What nearby services can I find near The UPS Store at 25422 Trabuco Rd?
Nearby you can find Shred Nations for shredding services, Lake Forest Dental Center for dental care, and Orange County Best Roofing for home development services.
How can nearby Shred Nations complement The UPS Store's services?
After using The UPS Store's shredding services, customers needing additional or bulk shredding can visit Shred Nations nearby for professional shredding services.
Are there any nearby health services close to The UPS Store that customers might visit?
Yes, Maxcelint Laboratories and Visual Arts Hypnotherapy are nearby for nutrition, medical, and mental health support.