With a focus on the community of small businesses and consumers, Staples in Lake Forest, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude or dismissive.
Staff Knowledge
Many customers found staff to be knowledgeable and helpful, particularly in the printing department.
Store Cleanliness
Several reviews mentioned cleanliness and organization of the store, although there were complaints about the condition of the bathrooms.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over inconsistencies in stock and pricing.
Printing Services
The printing department received both positive and negative feedback; some praised the quality and assistance, while others reported issues with service and equipment.
RM
Roger Mayer
Feb 12, 2026
5.0
Very pleased with customer service. Sales agent was helpful with information and pricing options. Products are good quality and there are choices. Really appreciate that. They also take Amazon returns.
JD
Joe Dressler
Feb 11, 2026
1.0
Purchased HP printer. Setup was easy and it printed - for awhile. Also purchased Protecting and Tech help plan for $49.99 - what a waste of money. The printer stopped working I call the TEch support number but there is no oppportunity to speak to anyone. I went online and that was semi-useless. They are supposed to have tech call me withing"24 hours" - that is NOT good support.
AW
Allison Williams
Jan 31, 2026
1.0
Do not go to this location. I tried to check out. The guys weren't paying attention to me. One was on his phone the guy with the red phone. He wasn't paying attention to me he turns around and says okay next in line goes to a completely different register ignores me, then the customer behind me goes to his line and cuts me. And the guy helping customer service waltzes by and helps me at the front of the line and I asked him if I'm in the right line because everyone just cut me in line and he said I was in the right line and then the other guy asked what was wrong and he shrugged his shoulders. Get off your phone and pay attention to the customer in the front and don't take the customer second in line. I'm so livid there should be a phone ban policy to this disgusting location.
MM
Mahi
Jan 17, 2026
1.0
I had a very disappointing experience today. I was charged for using the printer, but the machine didn't work and no one at the store bothered to help me. I asked for assistance multiple times, and everyone just walked away or ignored me. I ended up leaving without being able to print anything, even though I already paid. This is unacceptable customer service, and I won't be returning to this location again.
JS
Jessie So
Jan 12, 2026
5.0
Henry at the print center was absolutely amazing and such a huge help from start to finish. I came in stressed and on a tight timeline while trying to finalize printing for my engagement dinner, including a poster board and place cards, and he helped me right away. He was incredibly patient and thoughtful, printed sample place cards so I could compare different cardstock shades, and guided me toward a pearly cardstock that ended up looking perfect with my table setting. He went the extra mile by cutting and folding all of the name cards so everything was polished and ready to go. When I picked everything up the next day, it was all done beautifully and exactly as promised. He even took the time to find a coupon to help us save money, which meant so much in the middle of engagement planning chaos. I truly don’t have enough good things to say. I’m still telling my family and friends about how Henry completely saved me!!!
What payment options are accepted at Staples in Lake Forest?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What types of products can I find at Staples in Lake Forest?
Staples offers a range of products including laptops, desktops, printers, office supplies, furniture, and tech accessories from brands like Dell, HP, Apple, Canon, and more.
What recycling services are available at Staples?
Staples provides recycling services including electronics, ink cartridges, and batteries.
Are there any nearby shipping centers to Staples in Lake Forest?
Yes, nearby shipping centers include a UPS Access Point location and a UPS Alliance Shipping Partner, which can assist with convenient shipping and delivery services.
What other retail stores are close to Staples in Lake Forest?
Nearby retail stores include Love Scrubs (clothing store), Catherines (women's clothing), The Orchard (shopping center), OshKosh B'Gosh and Carter's (children's clothing stores).
Are there dining options near Staples in Lake Forest?
Yes, nearby dining options include Daphne's Greek Cafe, Crimson Coward (chicken and American cuisine), Lee's Sandwiches, ZENSHI Handcrafted Sushi, Pho Ha Noi, and Chile Fresco (Mexican restaurant).
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