The UPS Store

4.0
54 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1329 in Laguna Niguel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Laguna Heights Marketplace Shopping Center At Marina Hills And Golden Lantern.

Details

  • DeliveryNot available

Location

The UPS Store
30251 Golden Lantern, Laguna Niguel, CA
92677, United States

Hours

Reviews

4.0
54 reviews
5 stars
37
4 stars
4
3 stars
1
2 stars
1
1 star
11
  • AS
    Aayush Shanmugam
    Dec 10, 2025
    5.0
    Great customer service! Went in after getting terrible service at another location, and everyone here was very helpful and friendly!
  • LC
    Lee Collier
    Nov 16, 2025
    1.0
    You can’t judge a business when everything goes correctly because we all look good at that time. A business is judged how they respond to challenges…it’s called customer service. This business has exactly zero understanding of this concept. Instead of trying to help, all they do is raise their hands and say not our problem…just as you handed them all your money. I made a call to UPS in the store and handled everything myself, something a professional business would never let happen. In business school, customer service is taught as being the face of a company…I guess they failed that course. I regret ever setting place in that establishment…I’ll drive the extra mile to another UPS stare.
  • AN
    Aadil Natalia
    Mar 6, 2025
    1.0
    I’ve had a disappointing experience at this UPS Store. They repeatedly open 10 minutes late, which is completely unprofessional and disrespectful to customers who rely on their services. If a business advertises a specific opening time, it should honor that commitment not keep customers waiting outside. Punctuality and reliability are key in a service-oriented business, and this location fails to deliver. If you’re looking for a store that values your time, I’d suggest taking your business elsewhere.
  • MS
    Mike Saedi
    Sep 20, 2023
    5.0
    This location is always well staffed with very friendly and helpful employees
  • MA
    Mady Aitchison
    Aug 1, 2023
    5.0
    The dudes who run this store rule! I shipped four pieces of art (including a few paintings that were at least 50 years old), and the guys who helped me expertly packaged and shipped them to me in Vancouver. While the price was eye-wateringly expensive, I felt I got what I paid for. Everything was delivered to me safely and on time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Laguna Niguel offer?

The UPS Store #1329 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.