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The UPS Store

4.8
(170 reviews)

Business Details

28241 Crown Valley Pkwy, Laguna Niguel, CA
92677, United States
(949) 831-1878

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0890 in Laguna Niguel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Greenfield & Crown Valley Pkwy Next To Ralphs Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
28241 Crown Valley Pkwy, Laguna Niguel, CA
92677, United States

Hours

Reviews

4.8
170 reviews
5 stars
160
4 stars
3
3 stars
0
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Staff Knowledge

Many reviews highlighted the staff's expertise and efficiency in handling various services, including shipping, notarization, and fingerprinting.

Welcoming Atmosphere

The store is described as having a warm, family-like environment where customers feel valued and recognized.

Cleanliness and Organization

Customers noted that the store is clean and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

While most feedback is positive, there were isolated mentions of less satisfactory interactions with one staff member.
  • AB
    Androniki Bossonis
    5 days ago
    5.0
    I’ve been going to this UPS store for four years now, and always get excellent service. But I feel Compelled to leave a review because PJ really went above and beyond for me. And it was five minutes before closing. She is always helpful and welcoming with a great attitude toward customers.
  • BW
    Brenda Wells
    Feb 7, 2026
    5.0
    Kind and caring people and always so helpful
  • BC
    Beril C.
    Jan 30, 2026
    5.0
    We visited this UPS location to take a passport photo for our newborn baby, and PJ was incredibly helpful and kind throughout the process. Taking a passport photo for a newborn can be stressful, but PJ was patient, professional, and very understanding, which made the experience much easier for us. We truly appreciate the care and support we received. Highly recommended—thank you, PJ!
  • HM
    Helen Mitchell
    Dec 30, 2025
    5.0
    I’ve been coming to this UPS Store on Crown Valley by Ralph’s, for a long time and the service is always great. The people here treat you like a friend, not just another customer. It really helps that the employees have been here for years because they know what they’re doing, remember you, and keep things running smoothly. They are efficient, flexible, and always willing to help find a solution. Anytime I have a question or a tricky situation, they take the time to help me figure it out. I really appreciate this team.
  • RM
    Ryan Morasse
    Dec 27, 2025
    5.0
    Great experience! PJ helped me with 14 fingerprint cards super quickly! It was an absolute pleasure meeting her and I appreciated the personal touch she added to the experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Laguna Niguel offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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