Brand Certified
United States Postal Service
2.4(138 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
24001 Calle De La Magdalena, Laguna Hills, CA
92654, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 24001 Calle De La Magdalena to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
24001 Calle De La Magdalena, Laguna Hills, CA
92654, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
138 reviews
5 stars
38
4 stars
11
3 stars2
2 stars
4
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and patience, while others were reported as rude and unprofessional.
Operational Issues
Numerous complaints about misleading hours of operation, long wait times, and difficulties in reaching customer service by phone.
Lost Mail
Several customers reported issues with lost or misdelivered mail, leading to frustration and distrust in the postal service.
Employee Behavior
Inconsistent employee behavior noted, with some staff being described as friendly and helpful, while others were criticized for being dismissive or rude.
- MHmissy horton3 days ago1.0There is nobody that can help you if you try to call don’t waste your time. What a bunch of incompetent people.
- RTRobin TremaineJan 16, 20261.0It 100% says on their website that they accept general delivery (just confirmed), but they don’t. The line was extremely long, employees not particularly helpful.
- MPM. PowersMay 13, 20241.0I came here to get help with a label I couldn't figure out, but was turned away and just told to call customer service. I cannot find a customer service number. If you have any even slightly complicated requests, don't come here. They don't even try to help you.
- MFmarina floresMar 30, 20191.0Change hrs and so lazy people work in this place
- APAlla PJan 6, 20171.0The worst post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located in Laguna Hills?
The Laguna Hills USPS branch is located at 24001 Calle De La Magdalena, Laguna Hills, CA 92654.
What are the operating hours for the USPS location at 24001 Calle De La Magdalena?
The USPS operates Monday through Friday from 9:00 AM to 5:30 PM, Saturdays from 9:30 AM to 2:30 PM, and is closed on Sundays.
Can I apply for a passport at this USPS branch?
Yes, this location accepts first-time passport applications and can assist with passport services, though appointments may be required.
Do I need an appointment for passport services at this post office?
Most passport services at this location require an appointment using the online scheduler; limited walk-in hours may be available.
Is passport photo service available at this USPS?
Yes, the USPS location offers passport photo services, but you should schedule an appointment in advance.
How much does a passport photo cost at this USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the Laguna Hills USPS?
Yes, you can reserve a PO Box online or in person at this USPS location by providing two valid forms of ID and completing an application.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, though access hours may vary; check locally for specifics.
What other services can I find at the Laguna Hills USPS?
This USPS offers services such as money orders, gift cards, shipping, packaging supplies, and passport processing.
What nearby places can I visit before or after using the USPS in Laguna Hills?
Nearby you can find the US Post Office for additional postal needs, DS Marketing Orange County if you're interested in marketing services, and multiple medical centers like the Ankle & Foot Clinic of Orange County for health appointments.
How can the nearby US Post Office help me when visiting the Laguna Hills USPS location?
If the Laguna Hills USPS is busy, the nearby US Post Office can provide alternative mailing and shipping services nearby.
Are there medical facilities near the USPS location where I can schedule appointments on the same day?
Yes, nearby options include the Ankle & Foot Clinic of Orange County and Saddleback Valley Outpatient Surgery, providing convenient access to healthcare services around your visit.
Brand Certified Facts from United States Postal Service
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