The UPS Store

3.0
79 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0115 in Laguna Hills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alicia & 5 Fwy Across From Starbucks & Taco Bell (6pm Overnight Air Pickup).

Details

  • DeliveryNot available

Location

The UPS Store
24881 Alicia Pkwy, Laguna Hills, CA
92653, United States

Hours

Reviews

3.0
79 reviews
5 stars
38
4 stars
1
3 stars
0
2 stars
3
1 star
37
  • CG
    Chelsea Gordon
    Dec 29, 2025
    1.0
    We had a motorized bike and needed an oversized box to ship it in. We came in one day, requested a quote, came back with the bike a different day and an older gentleman insisted that the box would be impossible to ship same day and insisted that we should leave and try a different location. I called another location down the street and they said they could put three boxes together and create a custom box. When I tried to explain this to the older gentleman, he said that if they can do that then I should go there. He was condescending and asked me and several other customers if they wanted to leave and maybe come back at another time because he had a line. There were five people in the store.
  • LS
    Lee Saah
    Dec 7, 2025
    5.0
    I needed four documents notarized and on one document I needed two witnesses. I had made an appointment at my bank to have this done free of charge, but they called and told me they had no witnesses that they could provide. They recommended this UPS store. I called and they did have two witnesses that would witness my signature. I went to the store and the owner was very helpful. He was very knowledgeable about what was required on several of the documents and provided the extra document for the notarization of three of the documents. I was very impressed with his knowledge and the assistance he provided me. Even though I had to pay for the services, I was very glad that he was the person who notarized these documents because he had the necessary knowledge so that I could file these documents and have this transaction completed.
  • CF
    Chris De Fiore
    Dec 3, 2025
    5.0
    We’ve been coming to this UPS Store for years and they are consistently amazing. The staff is always so kind, patient, and genuinely helpful every single visit. They handle everything we need—notary services, printing, scanning, and Amazon returns (just make sure to select The UPS Store option on Amazon!). No matter how busy they are, they always greet us with a smile and make the whole process quick and easy. It’s rare to find a place that stays this reliable and friendly over the years. Highly recommend!
  • MS
    Mina Sharony
    Nov 22, 2025
    1.0
    I had a very disappointing experience at this UPS Store. The staff showed a lack of respect toward customers, especially because of their accents. No customer should ever feel judged or treated differently for the way they speak. Professional service means respecting everyone, and unfortunately, that was not the case here. I hope the management addresses this issue so other customers don’t have to go through the same experience. the guy there his name is :Carlos Floras
  • LP
    Larry Peterson
    Nov 18, 2025
    5.0
    Excellent service in multiple ways! Huy is the best at customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Laguna Hills offer?

The UPS Store #0115 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.