The UPS Store

Reviews

• TR

  Tatiana Romaniuk

  4 days ago
  1.0
  Unfortunately, my experience this place was quite disappointing. I needed photo for passport. I called ahead to confirm the price, and they told me it would be $12 plus tax. However, when I arrived, the final price turned out to be different 15 plus tax, which was already a letdown. When I got there, the staff member took two photos of me. In the first one, I was smiling (which isn’t allowed for passport photos), and in the second, I was slouching a bit. Before he print, I asked if we could take a third photo because I wasn’t happy with either. At first, he was reluctant, saying he didn’t have time since other customers were waiting. I even offered to wait while he helped them first. Eventually, he agreed to take a third photo, but then something really dishonest happened. He showed me the photos afterward, but he only displayed the first two and not the third one we had just taken. It was clear he hadn’t actually saved that third picture properly, and I felt misled. In the end, I had to choose the more suitable photo, and the whole experience just felt unfair. The combination of the unexpected price change and the reluctance to let me have a photo I was happy with just wasn’t professional. Never come back 🫤
• PP

  Priti Parbhoo

  Sep 17, 2025
  1.0
  You shouldn’t advertise having a notary service if that person not going to be available in the store. Add hours of availability to make it easier on the customers. Thank you.
• GW

  Greisy Winicki-Landman

  Sep 12, 2025
  5.0
  fast service; efficient personal. very well kept store: clean, comfortable, updated with all what is needed to make the experience smooth and productive
• JC

  Jesus Carreon

  Jul 27, 2025
  1.0
  I attempted to have a passport photo taken, but unfortunately, the employee on duty was unfamiliar with the process.
• RB

  Russ Brown

  Apr 21, 2022
  5.0
  Easy to get to. Good service.

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