Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4781 in La Quinta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between La Quinta Dr & Dune Palms Rd In Walmart Shopping Center.
Details
- DeliveryAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.3
161 reviews
5 stars
85
4 stars
7
3 stars
6
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many customers praising friendly and helpful staff, while others report rude and unhelpful interactions.
Efficiency
Customers noted long wait times and disorganization, with some expressing frustration over slow service despite busy conditions.
Staff Attitude
Several reviews highlighted negative attitudes from staff, with reports of rudeness and lack of professionalism affecting customer experiences.
Pricing Issues
Customers expressed dissatisfaction with high shipping costs and unexpected fees, leading to comparisons with other shipping options.
Store Management
There are mentions of declining service quality and management issues, with some customers noting a significant drop in their experiences compared to previous visits.
- JMJim MannoiaNov 11, 20254.0There is almost always a long line. Today they were 15 people ahead of me. The good news is that with three clerks it usually doesn't take more than 10 minutes.
- BLBrian LopezNov 7, 20251.0Not a good experience. I came in ready with my package and QR code. The guy was laughing with his coworker. He saw me and he stopped laughing. He was very serious. Didn’t even greet me. Felt very unwelcome. Horrible customer service. Will not be going back to the store.
- KBKhadijah BaluarteOct 24, 20251.0Horrible customer service. Guy with salt and pepper hair was extremely rude and did not want to assist my mother with her package, ended up going to another UPS store location. The other UPS store gave us great customer service and didn't charge us some imaginary fee this store was saying she would have to pay. Seemed like they enjoyed their regulars and focused on their needs with urgency.
- TLTamara LuntSep 25, 20255.0Isaac is the most helpful person very kind
- AAAnastasiaSep 25, 20255.0I’ve been going to this location for years. Always a positive experience whether I need a fax sent, an Amazon return, mailing something. It’s convenient, staff is friendly, efficient, never an issue. Thank you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in La Quinta offer?
The UPS Store #4781 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular operating hours of The UPS Store in La Quinta?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in La Quinta open on holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day; it remains open with regular hours on Veterans Day and the day after Thanksgiving.
Can I contact The UPS Store in La Quinta by email or phone?
Yes, you can email them at store4781@theupsstore.com or call at +1 760-771-6311.
What payment methods are accepted at The UPS Store in La Quinta?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in La Quinta?
It is located at 79-405 US Hwy 111, Suite #9, between La Quinta Drive and Dune Palms Road in the Walmart Shopping Center.
Are there any nearby places where I can get a haircut or beauty supplies before or after visiting The UPS Store?
Yes, Classic Fades Barber Shop and Mckneelys Beauty Supply are nearby for haircuts and beauty products.
Is there a nearby smoothie or juice bar close to The UPS Store for a refreshing drink?
Surf City Squeeze is a nearby smoothie and juice bar where you can enjoy a healthy drink before or after your visit.
Where can I find nearby printing or sporting goods services around The UPS Store in La Quinta?
Team Sports, offering screen printing, t-shirt printing, and sporting goods, is located near The UPS Store.
Does The UPS Store in La Quinta provide accessibility and welcome features?
Yes, the store has a wheelchair accessible entrance and seating, welcomes LGBTQ+ customers, and is a transgender safe space.