Brand Certified
United States Postal Service
2.2(190 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
15310 Elliot Ave, La Puente, CA
91747, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15310 Elliot Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
190 reviews
5 stars
42
4 stars
9
3 stars
9
2 stars
6
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several mentioning unprofessional behavior and lack of assistance.
Efficiency
Customers frequently noted long wait times and slow service, especially during peak hours, despite some mentioning improvements with new kiosks.
Package Handling
Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration and dissatisfaction with the postal service.
Staff Attitude
While some employees received praise for their friendliness and helpfulness, many others were criticized for their negative attitudes and lack of knowledge.
- JJJoedJan 26, 20265.0Often a positive experience every time I come to the post office :) There’s often a line, but it moves quickly. The new scanning machine helps me avoid long lines for when I just need to scan a pre-purchased label.
- CCChelseaDec 23, 20255.0Super efficient ! !
- ABAngie BuchananDec 13, 20251.0Well, after reading these reviews, there’s no wonder that you’re a 2.1* Here I was thinking that the error was made because of temporary help being hired at the holidays, but I guess not. One of my packages was misdelivered last week and I went in the very next day and I was told that they could see where the package was misdelivered , so they would pick it up and deliver it to me. It’s now 8 days later and I have not received the package or gotten an update of what happened to the package. I’ve tried calling several times at various times and nobody answers. I’m new to this area, but I’m just really shocked at the level of lack of knowledge at this location . Before I moved here, I lived in Orange County and I knew my mailman and he knew me, here is so very different. My neighbor told me that we do not have a regular carrier so I know mistakes will happen but what happened to letting me know what happened to my package? Been a previous mail carrier myself we always went above and beyond to make the customer happy, but I guess it’s nothing I will experience while I live here, thank God I’m moving next year, because mail is a very important thing and for it to be misdelivered is not acceptable. I tried to get a hold of the office to hold the package that I have arriving on Monday so it’s not misdelivered, but nobody ever answered the phone so I’m crossing my fingers that the carrier is able to deliver it to the correct address this time. But after this no more packages will be coming to this address. I will have it go elsewhere so I’m assured that nothing will get lost again!!! TRY BETTER, It’s not that hard to do your job well!!!!!!
- GPGreg PattersonDec 6, 20253.0Nice people who try to help. It just takes too long...
- SSShuyiSep 24, 20251.0Worst customer service ever!!!! Keeps cutting you off mid sentence and being rude for no reason! When you’re patiently explaining your situation, this lady cuts you off and gives the worst attitude!!! Miss girl had the worst hearing problem and blames YOU for HER mishearing 🤣🤣🤣
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 15310 Elliot Ave?
At this USPS location, you can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the Post Office's operating hours?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. For online reservations, visit the USPS website to search availability and reserve a box, then complete setup in person with two valid forms of ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for exact lobby hours.
Are there any nearby dining options after visiting the Post Office?
Yes, nearby dining includes The Donut Hole for coffee and donuts, Wok Express and Happy Wok for Chinese food, In-N-Out Burger for fast food, and Snap-E Tacos for Mexican cuisine.
Where can I find nearby financial services near this USPS location?
Nearby financial services include Chase Bank and Chase ATM for banking needs, as well as Western Union for money transfers.
If I need to pick up a package or mail related to food delivery or storage, is there a nearby facility?
Yes, the USPS Collection Point nearby offers post office services as well as food delivery and storage facilities for customer convenience.
How can the nearby Los Angeles County Fire Department Station 26 be helpful to visitors?
The nearby Fire Department Station 26 ensures community safety and emergency response, providing peace of mind for visitors and residents in the area.
Brand Certified Facts from United States Postal Service
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