Staples

3.9
158 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Kearny Mesa, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4240 Kearny Mesa Rd Suite120, Kearny Mesa, CA
92111, United States

Hours

Reviews

3.9
158 reviews
5 stars
96
4 stars
16
3 stars
8
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.

Product Availability

Customers appreciated the wide selection of products and the ability to find specific items that were hard to locate elsewhere.

Return Process

Many customers expressed frustration with the Amazon return process, citing long wait times and unhelpful staff.

Printing Services

The printing department received both positive and negative feedback, with some praising helpful staff while others reported poor service and unprofessionalism.

Store Experience

Overall, the store environment was noted as clean and organized, but some customers experienced issues with staff availability and responsiveness.
  • AL
    Anny L
    Dec 19, 2025
    1.0
    Do not come here to return items. The front desk staff are extremely rude and clearly unwilling to help. They often make up excuses, saying that the return counter is closed. I don’t know whether this is reasonable or acceptable.
  • AM
    Angie Mendoza
    Dec 17, 2025
    2.0
    Only getting two stars because I at least was able to get my Amazon return dropped off yesterday (12/16/25). But the lady at the desk was ridiculously unfriendly! I got there and was the only one, but in seconds there were 5 people to drop off returns behind me. The lady did say "I'll be right there" but then on her way over she said "Be sure to have your QR code ready or you'll be skipped." When she started taking my item there as no greeting, no smile, no 'thank you', nothing. I'm with the other reviews here - I sure hope Amazon stops working with Staples and just stays with UPS Store for free returns (UPS store was an option for this return, but wasn't free like Staples was). At the very least, this clerk should get some lessons in customer service.
  • EM
    Eugene Mikituk
    Dec 9, 2025
    5.0
    Excellent customer service. Price match they did for my purchase
  • OB
    Omar Bailouni
    Dec 2, 2025
    5.0
    They had one of the best deals on HP laptop during black Friday. Great customer service and easy website to order from.
  • BL
    Bill Luna
    Nov 21, 2025
    5.0
    Cashier was very helpful using the app and applying my points.

Frequently Asked Questions About Staples

What services does Staples in Kearny Mesa offer?

Staples provides printing, shipping, technology, travel, recycling, design, passport photos, TSA PreCheck®, and Amazon Pickup services.

What are the store hours for Staples in Kearny Mesa?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.