With a focus on the community of small businesses and consumers, Staples in Kearny Mesa, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.
Product Availability
Customers appreciated the wide selection of products and the ability to find specific items that were hard to locate elsewhere.
Return Process
Many customers expressed frustration with the Amazon return process, citing long wait times and unhelpful staff.
Printing Services
The printing department received both positive and negative feedback, with some praising helpful staff while others reported poor service and unprofessionalism.
Store Experience
Overall, the store environment was noted as clean and organized, but some customers experienced issues with staff availability and responsiveness.
AL
Anny L
Dec 19, 2025
1.0
Do not come here to return items. The front desk staff are extremely rude and clearly unwilling to help. They often make up excuses, saying that the return counter is closed. I don’t know whether this is reasonable or acceptable.
AM
Angie Mendoza
Dec 17, 2025
2.0
Only getting two stars because I at least was able to get my Amazon return dropped off yesterday (12/16/25). But the lady at the desk was ridiculously unfriendly! I got there and was the only one, but in seconds there were 5 people to drop off returns behind me. The lady did say "I'll be right there" but then on her way over she said "Be sure to have your QR code ready or you'll be skipped." When she started taking my item there as no greeting, no smile, no 'thank you', nothing. I'm with the other reviews here - I sure hope Amazon stops working with Staples and just stays with UPS Store for free returns (UPS store was an option for this return, but wasn't free like Staples was). At the very least, this clerk should get some lessons in customer service.
EM
Eugene Mikituk
Dec 9, 2025
5.0
Excellent customer service. Price match they did for my purchase
OB
Omar Bailouni
Dec 2, 2025
5.0
They had one of the best deals on HP laptop during black Friday. Great customer service and easy website to order from.
BL
Bill Luna
Nov 21, 2025
5.0
Cashier was very helpful using the app and applying my points.
Which brands can customers find at Staples in Kearny Mesa?
Customers can find brands such as Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Epson, Brother, Canon, and many more.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What nearby places can I visit before or after shopping at Staples in Kearny Mesa?
Nearby you can visit Flour Atelier bakery, Lil' Farmers Cafe for salads and sandwiches, and J Crepes & Cafe for a variety of crepes and Japanese food.
Are there beauty and salon services close to Staples in Kearny Mesa?
Yes, there are several nearby such as Studio Twenty, The Care Spot, Girl Code Salon & Spa, and Attention To Detail Barber Studio for beauty, hair, and barber services.
Is there a nearby UPS Access Point to Staples in Kearny Mesa?
Yes, a UPS Access Point location is near Staples, making it convenient for shipping and receiving packages in the area.