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Staples

3.9
(162 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Kearny Mesa, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4240 Kearny Mesa Rd Suite120, Kearny Mesa, CA
92111, United States

Hours

Reviews

3.9
162 reviews
5 stars
97
4 stars
18
3 stars
8
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or unprofessional behavior.

Product Availability

Customers noted a decent stock of products, with some finding specific items that were hard to locate elsewhere.

Return Process

Many reviews highlighted frustrations with the Amazon return process, citing long wait times and unhelpful staff.

Printing Services

The printing department received both praise for helpful staff and criticism for poor service and unprofessionalism.

Store Environment

The store was generally described as clean and organized, though some customers experienced issues with staff availability.
  • SO
    Stefanie O'Sullivan
    2 days ago
    2.0
    Can you return things from Amazon here? Sure. Will they be super rude and put out. Every time. This store seems like it is on the verge of closing. If you offer the service, the team should be trained in the bare minimum of customer service. I went in with my baby strapped to my chest and carrying several big boxes. I wasn’t expecting curb side service. I guess just with how much things cost, it would be nice to have some kindness and pleasantry. After Kohl’s closed, this is one of the closest places to return. I will be making the drive in the future. For printing services, they do a decent enough job, but again, it comes with a long wait and an attitude. If you need it in a pinch, it is worth it.
  • DP
    David Pierce
    Feb 4, 2026
    4.0
    They had a decent amount of stock.
  • AL
    Anny L
    Dec 19, 2025
    1.0
    Do not come here to return items. The front desk staff are extremely rude and clearly unwilling to help. They often make up excuses, saying that the return counter is closed. I don’t know whether this is reasonable or acceptable.
  • AM
    Angie Mendoza
    Dec 17, 2025
    2.0
    Only getting two stars because I at least was able to get my Amazon return dropped off yesterday (12/16/25). But the lady at the desk was ridiculously unfriendly! I got there and was the only one, but in seconds there were 5 people to drop off returns behind me. The lady did say "I'll be right there" but then on her way over she said "Be sure to have your QR code ready or you'll be skipped." When she started taking my item there as no greeting, no smile, no 'thank you', nothing. I'm with the other reviews here - I sure hope Amazon stops working with Staples and just stays with UPS Store for free returns (UPS store was an option for this return, but wasn't free like Staples was). At the very least, this clerk should get some lessons in customer service.
  • EM
    Eugene Mikituk
    Dec 9, 2025
    5.0
    Excellent customer service. Price match they did for my purchase

Frequently Asked Questions About Staples

What services does Staples in Kearny Mesa offer?

Staples provides printing, shipping, technology, travel, recycling, design, passport photos, TSA PreCheck®, and Amazon Pickup services.

What are the store hours for Staples in Kearny Mesa?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

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