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Visit your local Post Office™ at 15642 Sand Canyon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times and understaffing, especially during busy hours, leading to frustration.
Customer Service
Mixed reviews on customer service; while some staff were praised for their helpfulness, others were described as rude and unprofessional.
Delivery Problems
Numerous complaints about failed deliveries, packages marked as delivered when they were not, and issues with package pickups.
Payment Transparency
Customers expressed frustration over unclear payment methods and lack of visible information regarding accepted payment options.
Facility Conditions
Some customers noted cleanliness and organization issues within the post office, impacting their overall experience.
PP
Photopolaco (PhotoPolaco)
4 days ago
1.0
Terrible slow… Thursday 1pm, apparently the least busy time, just two ppl working and takes forever… and 2 self service machines not working… good luck
DS
Doug Sibley
Nov 16, 2025
1.0
We brought all the needed docs per the website but she didn’t take all of them. We then got a letter from the passport office asking for the docs she didn’t take. Passport person has ONE JOB!
BB
Barracuda
Oct 24, 2025
1.0
6 cashier booths, but only 2 cashiers. Line through the door.
YK
Yuliia Kontirova
Oct 9, 2025
1.0
Half of the packages shipped to me via USPS never make it to my address.
It feels like half of the delivery drivers are too lazy to come up to the second floor to my apartment. I see the USPS truck arrive in front of the building, and then 15 minutes later my tracking number shows the status: “Delivery Attempt - Held at Post Office, At Customer Request.”
How do you even do this? And more importantly — why?
WL
William Lui
Oct 7, 2025
1.0
Somehow at the busier time there are only 2 people working and take forever and give no help at all. And charge you for tape ridiculous
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service location on Sand Canyon Ave?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Passport photos are also available by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I rent a PO Box at this location and how?
Yes, you can reserve a PO Box online or in person. Visit the USPS site to search availability and start your application securely.
Are there nearby places that can help if I need real estate assistance near the Post Office?
Yes, WaveCrest Real Estate and Palm Realty are nearby and can assist you with real estate services.
What nearby services are available if I need home improvement or construction help?
Nearby options include Cliffrock Construction for contracting and gardening, The Arbor Group for tree and landscaping services, and Spurgin and Associates for home improvement.
Where can I find nearby medical or mental health support services?
Amberly Lynn Wellness offers counseling and life coaching services nearby. The Irvine Odyssey Medical Center and Song Plastic Surgery are also in the area.
How can nearby transportation or automotive services help me when visiting the Post Office?
Elite Tow Trucks of Irvine provides emergency roadside and towing services nearby, while Deep Ice Detail offers automotive repairs and restoration if needed.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.