Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 17192 Murphy Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
312 reviews
5 stars
75
4 stars
21
3 stars
10
2 stars
16
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees like Daniel and Remonda received praise for their helpfulness, while others were described as rude and unprofessional.
Package Handling
Numerous complaints about lost or misdelivered packages, leading to frustration among customers.
Staffing Issues
Frequent mentions of understaffing and long wait times, contributing to poor customer experiences.
Management Concerns
Calls for better management and training due to ongoing issues with employee behavior and service quality.
Positive Experiences
Some customers reported positive experiences, particularly with passport services and specific staff members.
- FFFarah3 days ago1.0Useless location, the Asian woman (glasses, older with a shaggy bob) was kind to everyone else in line prior to me but once I was called seemed to have had an attitude with no greeting. I asked a simple question about a packing slip. She responded with: “I don’t know what to tell you. Not sure what to do with that, next time you can just use our automatic machine.” You work at a USPS, you should have a basic understanding of packing slips, and if not at least be kind about it. It’s employees like her that make you regret using this location in the first place. Hire better people USPS.
- KSKellie SilvestreNov 10, 20251.0I would like to say, this is the worst way to have any packages delivered. I will state that it starts with the delivery driver who for some reason wrote the place of delivery as VACANT, IT IS NOT. I went to the post office as soon as my package information was updated as such. The post office representative refused to get off her chair and go look for my package and told me to come back Monday. She also refused to write "hold" on the package. I came back Monday and the representative then said he had a line that he needed to help out 1st, even though I was helped in order, I stood in line like everyone else. He assured me my package had not been returned. He said he would look for the package and I left my number while I stepped out to my car. He never called. I came inside, over 2 hours later, he was still just helping the "line". As it turns out, another lady helped me and said my package was returned to sender the same day I received the notice. The name of the girl who would not put any notes in the system for the package on Saturday or get off her chair to go and look for the package was Remonda. I would like to send her a special thank you for the huge inconvenience this has caused me. But please continue to tell customer no when they ask for help. Gotta love it.
- EAEd ArthurOct 31, 20255.0Last time I was in there I got the impression that they really wanted to be helpful and I appreciated that. I think they're working on customer service.
- BABEN ALEXENDEROct 6, 20255.0Excellent Service from Remonda! I had a great experience at the post office today thanks to Remonda, who was working behind the counter. She was very polite, professional, and patient while helping me with my mailing needs. She went above and beyond to make sure everything was done correctly and quickly. It’s always nice to meet someone who genuinely cares about good customer service , thank you, Remonda, for making my visit easy and pleasant!
- MSMargarita ShepelevaSep 24, 20255.0I want to highlight the outstanding service I received today from Daniel. He was professional, respectful, and genuinely kind. He explained everything clearly and made my visit easy and pleasant. Employees like Daniel truly make a difference!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 17192 Murphy Ave?
At this location, you can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment to get passport services at this Post Office?
Yes, most passport services require an appointment through the USPS online scheduler, although limited walk-in hours are sometimes available.
What are the operating hours of this USPS location?
Monday to Friday, it is open from 8:30 AM to 5:00 PM; Saturday from 10:00 AM to 2:00 PM; and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact access hours may vary, so check directly with this Post Office.
What is the fee for a passport photo at this Post Office?
The current fee to have a passport photo taken at USPS is $15.
How can nearby businesses like Ultimate Business Capital or Compass Capital be useful for customers visiting the USPS?
Customers visiting USPS near Ultimate Business Capital or Compass Capital can access nearby professional services or business resources before or after their postal visit for added convenience.
Are there any entertainment or recreational spots near the USPS location that visitors might enjoy?
Yes, visitors can enjoy nearby attractions such as Escape Room 66 for entertainment or Chapman Baseball Compound for sports and recreation.
How can knowing nearby locations like Hazelwood Beauty Company or Wine Cellar Club enhance my visit to the Post Office?
You can easily combine errands by visiting Hazelwood Beauty Company for hair supplies or Wine Cellar Club for drinks before or after handling postal needs at the Post Office nearby.