Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 17192 Murphy Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
316 reviews
5 stars
78
4 stars
21
3 stars
10
2 stars
16
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness, particularly Daniel and Remonda, while others are criticized for rudeness and unprofessional behavior.
Efficiency
Many customers reported long wait times and slow service, particularly during busy periods, with complaints about understaffing and inefficiency.
Professionalism
Numerous reviews highlighted a lack of professionalism among staff, with instances of dismissive attitudes and poor handling of customer inquiries.
Package Handling
There are significant concerns regarding package delivery and handling, with reports of lost packages, misdeliveries, and inadequate assistance in resolving these issues.
Facility Issues
Customers noted problems with self-service kiosks being out of order and inconsistent operating hours, leading to frustration.
- OPOlya Prapro2 days ago1.0So slow! In 30 minutes waiting I still didn’t get service and before me still 7 people waiting for, on Saturday at 1 pm, wow, no words
- KCKathy ChrissDec 30, 20255.0My Postal Service was good, very friendly staff, very clean. I would recommend this Place to others.
- EBElvira BaevaDec 18, 20251.0It took 35 minutes to ship ONE box to Florida. The employee clearly didn’t know how to properly add insurance to a package and then tried to guilt-trip me for not realizing there was an additional insurance charge — even though that is literally her job to explain and handle. On top of that, they couldn’t even print a receipt, because USPS is apparently “limiting the amount of paper” they provide for printing receipts. I’m sorry, but when I’m paying $25 to mail a box, a receipt should not be optional. The lack of training, efficiency, and basic professionalism here is honestly shocking. I almost never leave reviews, but this was one of the slowest and most frustrating customer service experiences I’ve had in a long time. If you value your time, be prepared to be late/Frustrated. Just go to a different location This one sucks because of employees
- CTCam ThaoDec 11, 20251.0Bad services. Should be improved.
- KRKasra R.Dec 9, 20255.0Amazing service and really fast as well, given its the holidays too!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 17192 Murphy Ave?
At this location, you can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment to get passport services at this Post Office?
Yes, most passport services require an appointment through the USPS online scheduler, although limited walk-in hours are sometimes available.
What are the operating hours of this USPS location?
Monday to Friday, it is open from 8:30 AM to 5:00 PM; Saturday from 10:00 AM to 2:00 PM; and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact access hours may vary, so check directly with this Post Office.
What is the fee for a passport photo at this Post Office?
The current fee to have a passport photo taken at USPS is $15.
How can nearby businesses like Ultimate Business Capital or Compass Capital be useful for customers visiting the USPS?
Customers visiting USPS near Ultimate Business Capital or Compass Capital can access nearby professional services or business resources before or after their postal visit for added convenience.
Are there any entertainment or recreational spots near the USPS location that visitors might enjoy?
Yes, visitors can enjoy nearby attractions such as Escape Room 66 for entertainment or Chapman Baseball Compound for sports and recreation.
How can knowing nearby locations like Hazelwood Beauty Company or Wine Cellar Club enhance my visit to the Post Office?
You can easily combine errands by visiting Hazelwood Beauty Company for hair supplies or Wine Cellar Club for drinks before or after handling postal needs at the Post Office nearby.