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United States Postal Service

3.0
(167 reviews)

Business Details

1 League, Irvine, CA
92602, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1 League to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 League, Irvine, CA
92602, United States

Hours

Reviews

3.0
167 reviews
5 stars
63
4 stars
19
3 stars
10
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised specific employees for their friendliness and efficiency.

Long Wait Times

Numerous reviews mention long lines and slow service, with customers frequently expressing frustration over the wait times at this location.

Accessibility Issues

Customers have raised concerns about the accessibility of services, including limited hours for PO Box access and issues with self-service kiosks.

Mixed Experiences

While some customers report positive experiences with helpful staff, others describe their interactions as unprofessional and frustrating, highlighting a divide in service quality.
  • DM
    Dania Mendoza
    5 days ago
    4.0
    I rent a PO BOX and was able to sign up for one very easily. You can do the paperwork online and print, or do it in person. I completed the documentation and came in to pay the fees & get my key. ACCESS HOURS: Posted hours are 7 am-7 pm Monday-Saturday. Closed Sundays. Saturday hours are not correct. I've stopped by at 7:30 am Saturdays, always locked. Not sure what time they open. 10 am maybe?
  • ML
    Mars Li
    Feb 23, 2026
    5.0
    very good
  • EZ
    EDWARD ZHOU
    Jan 27, 2026
    5.0
    People are nice and helpful.
  • FM
    Fahimeh Mehrabkhani
    Jan 2, 2026
    1.0
    Always a long line, poor service, and rude employees! They’re always out of necessary envelopes and writing utensils!
  • MR
    Mady Ramirez
    Dec 23, 2025
    1.0
    If I could give my experience negative stars, I would. Amy, and the other old female teller were extremely combative and rude to me, arguing that my address to be shipped to was not real. I have been mailing military care packages through the postal service for over 10 years, and I have NEVER had an employee try to argue with me just because they couldn't understand the acronyms or abbreviations on the address. Depending on where a service member is, the address may look a bit weird, but I have mailed TO THIS SPECIFIC ADDRESS THRICE already with no issue at other post offices. Extremely unprofessional, and an embarrassment for this post office. If the tellers have a lack of knowledge about military addresses, I wish they would have deferred me to a supervisor, instead of being rude to me. Extremely unprofessional, and I'm extremely dissatisfied. Literally go to any other post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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