United States Postal Service

3.0
155 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1 League to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 League, Irvine, CA
92602, United States

Hours

Reviews

3.0
155 reviews
5 stars
58
4 stars
16
3 stars
9
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and efficiency, many reviews highlight rude and unhelpful behavior from others.

Efficiency

Customers frequently mention long wait times and slow service, with complaints about insufficient staffing during busy hours.

Cleanliness

The cleanliness of the location is often criticized, with reports of litter and unkempt areas.

Package Handling

There are numerous complaints regarding lost packages, delayed scans, and issues with package drop-off procedures.

Passport Services

Customers express frustration with the passport service, citing poor communication about appointment requirements and unhelpful staff.
  • BH
    Barbara Hensley
    3 days ago
    5.0
    Ever time I have gone to this location everyone has been very polite and helpful
  • AI
    Aleks Ivic
    4 days ago
    1.0
    The folks here are the absolute worst. Didn’t let us have a P.O. Box as a sole proprietor.. kept insisting us that we needed an LLC. Wouldn’t accept references we pointed online. Avoid at all costs here if you are expecting knowledgeable USPS staff.
  • JL
    John Leem
    Oct 16, 2025
    1.0
    Lady at front desk has poor customer service and not saying the simple etiquette of thank you. She looked miserable.
  • BA
    BEN ALEXENDER
    Oct 13, 2025
    5.0
    Excellent Service! I want to give a huge thank you to the United States Postal Service team for their great work — and an especial thanks to Maria, who is truly one of the best employees there! She’s always professional, friendly, and goes above and beyond to help customers with a smile. Every visit is smooth because of her positive attitude and dedication. People like Maria make the USPS experience outstanding. Thank you, Maria, and the entire USPS team for your hard work and excellent service!
  • KT
    kou tan
    Aug 12, 2025
    1.0
    DO NOT DROP OFF PACKAGE INTO BLUE BOX!! I have had multiple of my packages never get scanned and never updated, which left me and my customers all worried. It was not until after the package shipped to their homes that the tracking updated. Extremely unhelpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.