Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1165 in Irvine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alton Square At Alton Parkway And Jeffrey Road.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
241 reviews
5 stars
177
4 stars
6
3 stars0
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and attentive, providing excellent customer service.
Efficiency
Customers frequently mention fast and efficient service, with quick assistance for shipping and printing needs.
Cleanliness and Organization
The store is noted for being clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews are positive, there are a few mentions of poor service from individual staff members, indicating inconsistency.
- DADP Ashby2 days ago4.0Had a document notarized and shipped overnight. In and out in 15 minutes. Would of been faster if there were not so many people with Amazon returns who didn't preprint their labels.
- HJHouman Jazaeri4 days ago5.0Love this store. They are always so attentive and take care of all my shipping fast and accurately. It is my default UPS store to go.
- JMJenny McKenzie4 days ago5.0I was confused about how to return an Amazon item and they helped me through the process.
- SWS WJan 3, 20261.0Don’t drop off your stuff here if you don’t have a print out label. Because any print will charge $3. That is really confusing, because if Amazon chooses this place to let people return stuff why they can’t give this place money to let them print a label for free. Because the stuff I bought from Amazon is broken and they have the responsibility to return it and give a free label. It’s not fair let customer to pay for a return. And I just wanna confirm if there is anything wrong with the charging of the label, the front desk boy got my $3 and said : Here is you our receipt and bye with rolling eyes. Oh my gosh, So rude and no manner at all. I asked : can I ask regular questions? He suddenly got mad and asked me to leave. He doesn’t fit for this job at all, because he doesn’t know anything to respect customer and doesn’t even know how to do his regular job as a front desk. Don’t come to here, the service is 0, and you will get weirdly offended.
- OGOralia GomezDec 31, 20255.0I came almost at closing time and both of the guys were still very nice enough to help me out despite me arriving literally at closing time. Very quick and helpful service! 😊👏🏻
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1165 in Irvine offer?
The UPS Store #1165 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #1165 located?
It is located at 5325 Alton Pkwy, Ste C, Irvine, CA 92604, US, in the Alton Square at Alton Parkway and Jeffrey Road.
What are the regular business hours for The UPS Store #1165?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Is The UPS Store #1165 open on major holidays?
The store is closed on Thanksgiving Day (2025-11-27), Christmas Day (2025-12-25), New Year's Eve (2025-12-31), New Year's Day (2026-01-01), and Martin Luther King Jr. Day (2026-01-19).
What payment options are accepted at The UPS Store #1165?
Payment options include American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1165 offer in-store pickup and shopping?
Yes, the store offers in-store shopping and in-store pickup services, but does not provide delivery.
Can I use mailbox rental services at The UPS Store #1165?
Yes, mailbox rental and mailbox services are available at The UPS Store #1165.
What nearby educational services are around The UPS Store #1165?
The Tutoring Center of Irvine CA is nearby, which could be convenient for students or parents visiting the store for mailing or printing needs.
Are there nearby dining options close to The UPS Store #1165?
Yes, TOGO'S Sandwiches and ZENSHI Handcrafted Sushi are nearby, offering convenient meal options before or after your visit.
What nearby services complement The UPS Store #1165's offerings?
Nearby services such as Lightning Bolt Carpet & Upholstery Cleaning, Anthony's Shoe Repair, and Shred Nations provide additional convenience for errands in the area.