The UPS Store

4.2
201 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6814 in Irvine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Irvine Ctr Drive And The 405 Freeway.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
8583 Irvine Center Dr, Irvine, CA
92618, United States

Hours

Reviews

4.2
201 reviews
5 stars
160
4 stars
1
3 stars
0
2 stars
2
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual team members for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, indicating that the store operates smoothly even during busy periods.

Store Environment

The store is noted for being clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While many reviews are positive, there are some reports of poor service and negative interactions with specific employees.
  • SS
    Sakthi Karthigai Selvi Sekar
    Jan 4, 2026
    5.0
    Eli was the sweetest person, though her shift was over and store was about to be closed she helped me with scanning, color copying, and notary services in the last minute. Big shout out to her!!!
  • MP
    Marci Pomeroy
    Dec 30, 2025
    5.0
    Always love coming to this location. The staff and owners are always very kind and helpful. We came in this evening at closing and they were there ready to take our return items in quickly. I highly recommend this UPS location.
  • SA
    Said A
    Dec 29, 2025
    5.0
    I love visiting this ups store and use their services, the staff are amazing, the owner is extremely professional. I have small business that needs to drop off packages almost daily the staff always greets me with hello and smile. The amazing part I recently found out they open on Sunday as well. Stellar service and staff.
  • NK
    Nick Kamboj
    Dec 28, 2025
    5.0
    One of the most professional businesses I have interacted with. In brief, ordered UGG boots. UGG uses UPS. Boots were sent to the wrong address with the wrong name. Hmmm? Conundrum. Was able to route them to a store in Irvine - Los Olivos. The owner - a very business and customer focused person, was able to follow all protocols and used additional verification methods to release the package to me. Very happy with the prompt and professional experience.
  • SS
    Shani Shani
    Dec 17, 2025
    5.0
    Outstanding Service and a True Community Gem! ⭐⭐⭐⭐⭐ I can’t say enough good things about The UPS Store #6814 in Los Olivos Marketplace! This locally owned location (shoutout to owner Bamshad Bashirtash and his amazing team) consistently delivers exceptional customer service that goes far beyond what you’d expect from a shipping center. Every time I’ve visited—whether for packing and shipping fragile items, printing important documents, notary services, or even just dropping off Amazon returns—the staff has been incredibly friendly, knowledgeable, and efficient. They take the time to explain options, offer the best solutions for my needs, and always handle everything with care. Special mentions to team members like Eli and Isaac, who have provided wonderful, helpful service on multiple occasions! What sets this store apart is their genuine commitment to customers. They’ve expertly packed and shipped valuable items for me with confidence (thanks to their Certified Packing Experts), and everything has arrived perfectly. The store is always clean, well-organized, and conveniently located in the vibrant Los Olivos Marketplace. In a world of rushed service, this UPS Store feels like a breath of fresh air—professional yet warm and welcoming. If you’re in Irvine or the Spectrum area, this is hands-down the best UPS location. Highly recommend! I’ll be a loyal customer for life. Thank you, Team #6814—you make shipping stress-free and even enjoyable! 🚀📦

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6814 in Irvine offer?

The UPS Store #6814 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/Photo ID services.