The UPS Store

4.1
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6814 in Irvine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Irvine Ctr Drive And The 405 Freeway.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
8583 Irvine Center Dr, Irvine, CA
92618, United States

Hours

Reviews

4.1
168 reviews
5 stars
128
4 stars
1
3 stars
0
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service, with customers frequently noting minimal wait times and fast processing of shipments.

Mixed Experiences

While most feedback was positive, there were isolated reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.

Store Environment

Customers appreciated the clean and organized store atmosphere, which contributed to a pleasant experience.

Management Changes

Recent changes in management have been positively noted, with many customers expressing satisfaction with the improvements in service and staff morale.
  • AK
    Abhimanyu Khanna
    Nov 16, 2025
    5.0
    Great service and helpful staff. Love the fact that they decided to keep the store open on Sundays. The new management has really turned this store around. The owner and his team are always ready to help and are always greeting us with a smile. I have used multiple ups stores and this by far provides the best customer experience
  • EP
    Emily Purchase
    Nov 14, 2025
    5.0
    I’ve had my mailbox here for a while now and couldn’t be happier with the service. The staff is incredibly friendly and always greets me by name when I walk in, which makes such a difference. They’re extremely attentive - they recognize me right away and quickly grab any packages I have waiting without me even having to ask. It’s clear they take pride in knowing their customers and providing excellent service. The level of personal attention really sets this location apart. Highly recommend this UPS Store for anyone looking for reliable mailbox services with a personal touch!
  • MI
    Mara Ignacio
    Nov 12, 2025
    5.0
    I had such a great experience at the Los Olivos UPS Store in Irvine today! Ahmed helped me ship out three packages, and he was absolutely amazing—kind, professional, patient, and incredibly helpful. He made the whole process so smooth and stress-free. Honestly, every time I come into this location, the entire team is wonderful. The staff are always friendly, efficient, and go out of their way to help. Ahmed really stood out today, but everyone here consistently provides excellent service. Highly recommend this UPS location—thank you, Ahmed, and the whole team! 🙌
  • NL
    Negin Lajevardi
    Nov 11, 2025
    5.0
    Everyone at this location is always so helpful and friendly! Freddy provides wonderful customer service and makes the process of shippings things out so easy. Never have to wait and always feel confident things will get to where they need to go smoothly.
  • JG
    JTS GROUP
    Nov 9, 2025
    5.0
    I had a great experience at this UPS Store today. I needed to print a certificate, and the staff were incredibly patient and helpful throughout the entire process. They took the time to make sure the colors and quality came out perfectly, and their attention to detail really shows. Beyond just printing, they also offered thoughtful storage and handling recommendations to make sure the certificate stayed in great condition. Their professionalism, friendly attitude, and willingness to go the extra mile made the whole experience fast and stress-free. I highly recommend this location for printing, shipping, and any other services you may need. Truly exceptional customer service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6814 in Irvine offer?

The UPS Store #6814 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/Photo ID services.