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The UPS Store

4.6
(466 reviews)

Business Details

14252 Culver Dr, Irvine, CA
92604, United States
(949) 559-9007
https://locations.theupsstore.com/ca/irvine/14252-culver-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0032 in Irvine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Culver And Walnut - Near I-5.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
14252 Culver Dr, Irvine, CA
92604, United States

Hours

Reviews

4.6
466 reviews
5 stars
398
4 stars
20
3 stars
4
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and efficient, others reported rude and unhelpful interactions.

Pricing Issues

Several customers expressed dissatisfaction with additional charges for services like packaging and printing, feeling that the fees were excessive or unexpected.

Efficiency

Many reviews highlighted the quick service and efficiency of the staff, with customers appreciating the fast processing of their requests.

Staff Knowledge

The staff is frequently described as knowledgeable and helpful, providing assistance with various services offered at the store.
  • VB
    Vito Biondo
    3 days ago
    5.0
    This UPS Store has always been my go to!
  • JL
    Jason Liu
    Feb 4, 2026
    1.0
    Awful: scamming the customers, charging air freight fees ($34- $48) for local letter delivery between Irvine & Orange 11 miles. I went to another UPS store to ship the same letter from Newport Beach to Orange, costing $14.50. UPS should revoke the franchise agreement with this store.
  • SW
    Sutida Wongcome
    Jan 23, 2026
    1.0
    It was my bad luck and a bad day when I stepped into this store on Friday, January 23, 2026, at 12:20 pm. The staff member at the counter (a woman wearing glasses, counter 1 from the left) did not greet me at all. I understand they might have been busy, but there was no smile or friendliness. If this is your first time using USPS, I do not recommend this branch. The service was not helpful. I did not know that my Amazon return package needed to be packed before dropping it off. If the staff had simply explained that Amazon requires the package to be packed before returning, I would have understood. Instead, she said, “Will you send it like this? Not packed? How did you receive the original?” and then sighed at me without offering any explanation or help. There were many people in the store, and I felt very embarrassed, as it seemed like everyone was looking at me. It was very uncomfortable and awkward. If this staff member continues to treat customers this way, I believe she should seriously reconsider her customer service attitude.
  • A
    美国
    Jan 6, 2026
    5.0
    Nao is great ,helps me 2 times 👍👍👍👍😂
  • CC
    Cheryl Cramer
    Dec 17, 2025
    5.0
    Very efficient. Line moved fast, kind workers.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0032 in Irvine offer?

The UPS Store #0032 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #0032 located?

It is located at 14252 Culver Dr, Suite A, Irvine, CA 92604, near Culver and Walnut and close to I-5.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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