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Visit your local Post Office™ at 820 N Imperial Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The old lady really tried telling me my dads last name wasn’t a last name that it was his middle…
CR
Cristina Ruiz
Jun 20, 2025
1.0
Booked an appointment for photo and passport at 10:15am. Requested day off at work specifically for this. Got a text at 0800 that they tried calling and there was no answer but there ran out of camera film. I indeed never received a call but at least saw the text. They suggested a photographer that opened at 1100.
Went to post office at 0900 to get more information to see if they would reschedule to a later time to allow us to go get pictures before appointment. Lady in front counter had worst customer service.
I managed to get photos and printed application else where . Lady took us in for appointment but was obviously upset about doing her job. Really knew how to make one feel bad.
BV
Bella Vee
Feb 7, 2025
5.0
I had an issue with my package. My tracking information had said it was delivered, but it wasn’t there. I called our local post office and the gentleman that answered the phone was very polite. He gave me reassurance that the package would be found and my issue would be resolved within the next hours. Not even an hour went by when I was outside and a gentleman employed by USPS showed up to personally give me my package. Thank you for the amazing customer service! I highly appreciate it.
AT
Alma Tejeda
Nov 20, 2023
5.0
The new building is nice. I kinda liked the old timey post boxes and looks of their Old building because it was like traveling back in time when the town was barely built, like cowboy town post style, but it was very small. This building is a bit bigger and more modern. Staff is always very friendly and helpful.
EM
Erica M
May 5, 2023
1.0
Be sure when you want a tracking number to specifically ask because the clerk told me it’s on the receipt and it wasn’t! I called customer service and gave a receipt number and they couldn’t get it either. This Post Office has the worst customer service and delivery. If you want the service you need I suggest going to another branch.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service located at 820 N Imperial Ave?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and other related postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Appointments are generally required for passport services, which can be scheduled using the USPS online scheduler. Limited walk-in hours may be available.
What are the operating hours for this Post Office?
The United States Postal Service at 820 N Imperial Ave is open Monday through Friday from 8:30 AM to 4:00 PM and closed on weekends.
How can I get a PO Box at this Post Office?
You can apply for a PO Box either online or in person with two valid IDs and a completed application. Availability and pricing can be checked online.
Is it possible to access PO Boxes in the lobby after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific access hours may vary, so it's best to check with this local Post Office.
What nearby places can I visit before or after my postal errands?
Nearby you can visit Downtown Imperial for shopping and dining, or enjoy a meal at Sushi Spot or 3:16 Cafe which are close to the Post Office.
Where can I find convenient services like gas stations or ATMs close to the Post Office?
Circle K, Rocket, and 76 gas stations, plus the CoinFlip Bitcoin ATM - Rocket #1443, are conveniently nearby for fuel, snacks, or quick cash.
Are there financial service providers near this Post Office for additional assistance?
Western Union is located nearby for money transfers, and several mortgage brokers like Mario Gomez at CrossCountry Mortgage, LLC, are close for financial consultations.
Does the United States Postal Service offer applications or information online?
Yes, passport forms and PO Box reservations can be completed online through the USPS website and online schedulers.