United States Postal Service

2.9
165 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6606 Seville Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6606 Seville Ave, Huntington Park, CA
90255, United States

Hours

Reviews

2.9
165 reviews
5 stars
69
4 stars
8
3 stars
7
2 stars
5
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Long Wait Times

Customers frequently reported long wait times for service, particularly for passport appointments, often exacerbated by staff taking breaks during scheduled appointment times.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and positive attitude, indicating inconsistency in service quality.

Disorganization

Several customers noted disorganization in the office, including issues with appointment management and staff not following through on scheduled times.
  • NC
    Nathalie Cortes
    Dec 9, 2025
    1.0
    Just super unhelpful and not willing to at least guide you in the right direction, like damn this is my first time here and this is your job, stop acting so burdened cause I don’t know and need help
  • LL
    Leticafra
    Nov 24, 2025
    1.0
    Worst customer service. We came for our passport. People have been here since 10 waiting for the service. Some guys come out around 12pm saying the lady is at lunch. So like all this time from 10-12 what was she doing. And the lady in the picture has an ugly attitude. They don’t respect appointments here.
  • SA
    Samantha Aifan
    Oct 14, 2025
    1.0
    The two ladies working are by far the most evil workers I’ve never come across in my life. It was a Hispanic lady in her 30s and an African American lady working today. I was waiting over an hour to be attended for my passport appointment. While I was waiting I witnessed these two ladies be rude to every single customer they helped. The Hispanic lady in particular was belittling an elder woman. I saw her push the package into this lady to show her “ how she messed up on the address and repeatedly told her, see how YOU messed up, I had to fix your errors. I had to fix ALL of your mistakes!! Do you UNDERSTAND WHAT IM TELLING YOU!” I finally got fed up from their behavior so I left and went to a different post office who attended me as a walk in within 10 minutes. This place is a disgrace and your workers need to face consequences for their disgusting service.
  • JM
    Jannette Martinez
    Oct 11, 2025
    1.0
    Went in on a Saturday morning there was one employee there that was on her phone ignoring the walk ins then proceeded to tell them that she wasn’t taking anyone in unless they had an appointment. Very rude and unprofessional. She was an African American lady in her 30’s. Sadly didn’t get her name.
  • AM
    Abby M
    Sep 13, 2025
    1.0
    It’s so annoying that there’s a HUGE line, only 2 workers and all the forms for overnight and envelopes are behind the desk so you have to ask for them. So you basically have to make line twice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.