Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(248 reviews)

Business Details

6771 Warner Ave, Huntington Beach, CA
92647, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6771 Warner Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6771 Warner Ave, Huntington Beach, CA
92647, United States

Hours

Reviews

2.4
248 reviews
5 stars
68
4 stars
11
3 stars
10
2 stars
14
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Efficiency

Customers reported long wait times and inefficient service, often citing understaffing and disorganization as major issues.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the majority of staff.

Package Handling

Several reviews mentioned issues with lost or mishandled packages, contributing to a lack of trust in the postal service.

Cleanliness and Organization

Feedback indicated that the facility was often disorganized, with some customers noting cleanliness issues.
  • SC
    Scott Compton
    Feb 5, 2026
    1.0
    Long wait, long line, only one employee working. Appointment times not respected. Only one line for all different types of business, poorly organized.
  • JY
    Jong Yang
    Jan 31, 2026
    1.0
    Very bad peaples are working there.
  • AP
    Aaron Perez
    Jan 21, 2026
    5.0
    JEFF IS DA MAN honestly I wouldn’t come here any other reason the to drop my packages off and to be helped by Jeffery. The managers I’d be dammed they do know how to yell at employees making it look super unprofessional especially for a government establishment. JEFF thank you for your outstanding customer service. To management please treat your employees better. Yelling at them infront of others is beyond a Character flaw.
  • ET
    Eduardo Tarabal
    Jan 10, 2026
    1.0
    Staff discourteous , unwilling to help and not knowledgeable.
  • DD
    Denise Dale
    Dec 22, 2025
    1.0
    JT was very impolite. I was waiting in line to drop off a prepaid package and wasn’t sure where to place it. He was assisting another customer but did not appear overly busy, and I believe he could have answered a simple question. Instead, he raised his finger at me and told me to “just wait in line.” This was one of the worst customer service experiences I’ve had at USPS. I’ve never encountered someone so rude while claiming to help others. A few moments later, I found the prepaid package drop-off area on my own, where the staff and customers were very kind and friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others