United States Postal Service

2.3
237 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6771 Warner Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6771 Warner Ave, Huntington Beach, CA
92647, United States

Hours

Reviews

2.3
237 reviews
5 stars
63
4 stars
11
3 stars
10
2 stars
14
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Efficiency Issues

Customers frequently reported long wait times, inefficiency in handling services, and problems with package tracking and delivery.

Mixed Experiences

While many reviews were negative, a few customers noted positive experiences with specific staff members who were helpful and efficient.

Communication Problems

Several customers mentioned a lack of clear communication from staff, leading to confusion and dissatisfaction with service.

Facility Conditions

Some reviews pointed out cleanliness and organization issues within the post office, contributing to a negative overall experience.
  • DH
    D Herrera
    Nov 15, 2025
    1.0
    Consistently failed to deliver packages and sent delivery confirmation emails without actually delivering the package.
  • EG
    Ethan Greenspan
    Nov 5, 2025
    5.0
    Go in and out. Great place
  • KB
    Kasey Bates
    Oct 18, 2025
    1.0
    They were all rude especially the lady that helped us. I don’t know her name. But they are not helpful. She actually made it harder for us to get our address changed because she put in a ‘proof of address’ that she knew was going to be denied and now we are at a standstill. She was nasty and unhelpful and actually shooed us away. They really just don’t want to work is what it seems and anything you do seems like annoys them. The workers next to her were also not very helpful by the conversations I was overhearing. Go to any other post office.
  • JW
    John Wutang92
    Oct 16, 2025
    1.0
    Poor service the guys here yells at women very unprofessional and they “lose” packages 2nd time never coming back don’t waste your time go elsewhere
  • KN
    kathy nguyen
    Oct 16, 2025
    1.0
    I dropped off a package here yesterday morning in the bin didn’t ask for a receipt because I already had my own shipping label. (When you drop off a package usually by the end of the day it should be scanned and an update would be given when you check the tracking number saying that the package was received)When I had checked the tracking on my package it didn’t say it was received by the post office so I decided to come in and check to if there was any updated or if they still had my package, the lady at the front desk told me that all packages leave at the end of the day and there was no information she can provide for me right now. Then another guy starts to butt in that was standing behind her raising his voice at me saying it’s basically my fault because I never asked for a receipt? And I let him know that I drop off packages here and ups all the time and I always get notified that packaged was received by carrier again he basically told me it was my fault and to give it 2-3 days and check back again. I had stated never heard anyone say that to me before his responds “if you don’t like it you can just go to ups” this location is convenient for me because it is right by my house and I own a small business but I will now make the drive to other locations instead HORRIBLE SERVICE the guys name is IRVIN

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.