Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1115 in Huntington Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 5 Points Shopping Center Between Bank Of America & Trader Joe's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
65 reviews
5 stars
32
4 stars
5
3 stars
1
2 stars
1
1 star
26
- JJJosephNov 13, 20251.0Very bad customer service
- TPTanya P.Sep 23, 20251.0This was by far the worst experience I’ve ever had at any UPS location. I came in with a QR code to return 7 SHEIN items. Daniel, the employee helping me, gave me unnecessary trouble over one item not being in its original bag, even though SHEIN does not require that. Instead of assisting me professionally, he became rude, dismissive, and flat-out refused to help. When I asked for a manager, he blatantly lied — claiming to be the manager, the owner, and even calling himself “God.” I later confirmed he was none of those things. What made the situation worse was the other employee, who stood by silently, ignored my questions, and chose to do nothing to de-escalate. That level of indifference is just as unprofessional. To top it off, when I spoke with the actual owner that same night, she did apologize but she also made excuses for him — saying he might be going through personal issues. That response was just as disappointing as the incident itself. Personal issues are never an excuse for lying to customers or treating them with such disrespect. I’ve been coming here for 3 years, but after this encounter I will not be returning. Management needs to take serious action, because allowing employees to behave this way is unacceptable. I did take my returns to another UPS in HB and was in and out within 4 minutes with no hassle at all! Such a difference in customer service!
- HThenry theeighthAug 11, 20255.0Wanted to make sure I gave Holt a good review for all his help. I was a major pain in the butt customer with a million questions and requests and he helped me with every one with a smile. Great customer service. Got my packages out on time too. Great job and thanks again Holt!
- CBChristina BrownJul 12, 20255.0Always so nice and friendly!
- PBPaul BorgstedtJun 14, 20251.0Went for a notary and won't do it because of time. Doesn't say only specific timing.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1115 in Huntington Beach offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store in Huntington Beach?
Monday through Friday, 8:30 AM to 6:30 PM; Saturday, 9:00 AM to 5:00 PM; Sunday, 10:00 AM to 3:00 PM.
Is The UPS Store #1115 open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #1115 located in Huntington Beach?
It is located at 18685 Main St, Suite 101, Huntington Beach, CA 92648 inside the 5 Points Shopping Center between Bank of America and Trader Joe's.
What payment options are accepted at The UPS Store in Huntington Beach?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store have any special offers or coupons available?
Yes, customers can save big with special offers and coupons available through their website.
Can I get notary services at The UPS Store #1115?
Yes, The UPS Store offers notary services among its suite of services.
How can nearby businesses like The Law Office of Norman Gregory Fernandez complement my visit to The UPS Store?
If you require legal documentation or services, visiting The Law Office of Norman Gregory Fernandez nearby after handling your shipping or printing needs at The UPS Store can be convenient.
Where can I find a good place to eat near The UPS Store in Huntington Beach?
Ike's Sandwiches - Huntington Beach-Five Points is located nearby and offers convenient dining options before or after your visit to The UPS Store.
Are there other professional services near The UPS Store that might be useful for local business owners?
Yes, nearby businesses include Leadrop, an advertising agency, and Record Nations, which offers business services; these can provide additional support to local businesses in the area.