The UPS Store

Reviews

• JR

  Jessica Ruiz

  Dec 30, 2024
  5.0
  UPS is DEPENDABLE! I love to ship with UPS especially at this location for the peace of mind of the delivery, the prices, employees are always kind.
• MP

  Melissa Papke

  Jul 22, 2024
  5.0
  My UPS Store is close to my home, convenient to other stores, and most importantly they have a great staff. The workers are very nice and attentive, and they know what they’re doing. It’s always a pleasure stopping in to pick up my mail, drop off an Amazon return, or ship something. Keep up the good work Huntington Harbour, CA location!
• JW

  Joshua Westfall

  May 21, 2022
  2.0
  I've given these people several chances. If the location want convenient, of never try again. The staff act like they hate being there and will go out of their way but to make eye contact in case you need help. Prices aren't reasonable and their services offered lean towards "we can't do that here." Head down the street to your local mail shop and experience the difference.
• KW

  Kitty Willis

  Mar 25, 2017
  5.0
  Janelle and her staff of awesome people are the Main reason we have this mailbox here! They are always professional and courteous. Even under duress by unpatient customers, they always stay calm, I commend them for that!! ☮️🤙 I LUV having 24/7/365 access to my mailbox.
• BG

  Ben Gaster

  May 11, 2013
  2.0
  The costumer service was atrocious! I get to the store and the gentleman behind the counter on the computer doing something that is clearly not work related. I say excuse me and he nods, but doesn't reply. I ask him if I can print something out for my mom for mothers day and he groans and says, "sure". It gets printed out with an awful amount of cropping around the photo. I request to see another copy of the photo that is not cropped because the first was not something I was going to use, nor was it suitable for a mother's day gift. Begrudgingly he prints out another copy. I get to the checkout counter ready to pay and he charges me for the two copies. I ask him why should I pay for two copies if I am only using one. He gives me a BS answer. I say I'm not going to pay for something I will not be using. He says that I can either pay for the two or everything goes. I say you could easily take the second copy off the payment. He says, I could but I provided you service and the copies, so no. I'm thinking in my head, you provided literally no service and, when you did, you were extremely rude and reluctant! Eventually, I payed for the BS work and my copies. This place lacks the costumer service training it needs for me to ever come back. To the gentleman who wouldn't budge: your service was one the worst I've seen ever. By the way, even though it is a Saturday why were on the computer doing non working related stuff when a costumer was waiting for some assistance?

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