Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1703 in Highland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Baseline Exit Off I-30 @ Boulder & Baseline Next To Albertsons.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
178 reviews
5 stars
71
4 stars
19
3 stars
4
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees are praised for their helpfulness and professionalism, others, particularly Samantha and Heidi, received multiple complaints for rudeness and unprofessional behavior.
Efficiency
Customers frequently mention long wait times and slow service, especially during busy hours, although some reviews note that staff manage to process customers quickly despite the lines.
Lost Packages
Several customers reported issues with lost packages and inadequate tracking, leading to frustration and dissatisfaction with the store's handling of shipments.
Pricing Concerns
Customers expressed dissatisfaction with perceived high prices for services, such as printing and shipping, and some felt that charges were not clearly communicated.
Store Cleanliness
The store generally receives positive remarks for cleanliness and organization, contributing to a pleasant shopping experience.
- JCjayne coovert1 day ago1.0Nice staff. But completely unreasonable pricing. $4.99 fee to send them a single page document for printing. Will not be returning. Save money and go to fedex
- MNMikayla Newlin3 days ago5.0I can’t believe I see this many negative reviews for a UPS store that is so helpful and has great customer service. Yes, the lines can get a little long at this UPS Store, but the staff really works hard to keep things moving. They’re organized, patient, and do their best to get everyone in and out as quickly as possible. I appreciate their effort and kindness every time I come in!
- FSFrancesca Santos4 days ago1.0Not sure what is happening but there’s a total of 15 folks waiting and only one person working. There’s 5 employees walking around but not helping customers. This is strange. I’m in a twilight zone.
- LLLady_Death_825 days ago1.0Rude associates. Came into the store around 9:45 AM today, and it seemed as though "certain" customers including myself got ignored unless we were regular customers. I needed a label for my Amazon return and showed the young lady my QR code on my phone, she told me we don't do that and I need to send my label code through email. I followed the instructions and sent the email, then she told me she need to she the entire label so I enlarged it and resent the email. While waiting to be helped about 4 or 5 customers came in needing shipping labels they showed their codes on their phones she scanned them and gave them their labels....my question is why couldn't she scan my phone too? There was even an older gentleman there that didn't know how to work emails and she helped him pull up his code and scanned his phone. The lady ahead of me had a similar issue as I did and was told we don't scan from phones you have to send it in a email, the lady told her she just saw her scan tha older mans phone why couldn't she just scan hers? They argued for a moment and the customer asked for the number to corporate and her name,the employee refused to give her name and said she can call corporate but she won't be there by the time they try to call management... Does this store only help "certain" customers? Are you only allowed to scan certain label codes? Do you only help "certain " customers when they are confused about how to send emails for label printing?
- MSMolly SpringerOct 30, 20251.0My very very valuable package was dropped off and it needed to go out with other mail. It was usps so they couldn’t scan it …. What do you think happened?? It never made it to the mail. Of course it didn’t! Still says” unmailed “ under the tracking number and usps can’t do a thing about it. This store has a their mail being stolen by either an employee or the usps mail carrier. Never again will I go here
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store #1703 in Highland?
The UPS Store #1703 in Highland is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Does The UPS Store offer shipping and packing services?
Yes, The UPS Store provides expert packing and shipping services along with mailing supplies and moving boxes.
Can I use mailbox rental services at this UPS Store location?
Yes, mailbox services including mailbox rental are available at The UPS Store #1703 in Highland.
Does The UPS Store provide notary and document shredding services?
Yes, notary and document shredding services are offered at this location.
What printing and faxing services are available?
The UPS Store offers professional printing, document finishing, and faxing services.
Are there any special offers or coupons available at The UPS Store #1703?
Yes, you can save big with special offers and coupons available on their website.
What payment methods does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #1703 located near any notable businesses or services?
Yes, it is located next to Albertsons at Baseline & Boulder Ave and close to several businesses including Shred Nations, KetchTalk Speech Therapy, and The Surplus Experts.
How can nearby Shred Nations be useful when visiting The UPS Store?
Shred Nations offers shredding services complementing The UPS Store's document shredding; customers can use both services for secure document disposal.
Are there any nearby places to visit before or after business at The UPS Store?
Customers can visit Highland Village Plaza shopping center or grab a meal at Sushi MAC nearby, making it convenient to combine errands or dining with their visit.