Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 17240 Olive St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
255 reviews
5 stars
61
4 stars
12
3 stars
9
2 stars
11
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, particularly from specific staff members, with complaints about rudeness and lack of assistance.
Delivery Issues
Numerous reviews highlighted consistent problems with mail delivery, including misdelivered packages, missing mail, and unprofessional behavior from mail carriers.
Positive Experiences
Some customers praised specific staff members, particularly Linda, for their helpfulness and efficiency, especially regarding passport services.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, leading to unresolved issues and lack of support.
Facility Conditions
The post office was described as unorganized and overwhelmed, contributing to the overall negative customer experience.
- JBJohn BensonDec 19, 20251.0Letter in mailbox was cut open on both sides ,can't get undamaged letters of I get a letter at all .The cause is the post office itself.At apt. on G ave. Might even talk to police
- BGBetty GarciaDec 16, 20251.0Lisa has a negative attitude and poor customer service skills. She spoke with entitlement and lacks communication etiquette. Lisa was extremely rude to me. I had a package that was already labeled and had to purchase a label for another package that I was mailing. Lisa asked me to write down the mailing address and come get back in line. I said I could write it down quickly and she told me again to get back in line. However, I was in a hurry and I said here, its ready. Lisa then asked her co-worker if she could refuse service to me because I was not listening to her. Lisa’s exact words were, “Shes not listening to me, can I refuse service?” and then she said, “okay, I'm going to lunch” and she threw her hands up in the air and walked away. Her co-worker ended helping me. Lisa came right back to work when she saw her co-worker was helping me. This could have been avoided had she just helped me. Lisa could have helped me in the time that she said I was holding up the line, saying I wasn't listening to her, asking her co-worker if she could refuse service, saying she was going to lunch, walking away. Lisa could have helped me instead of throwing a fit. It took longer to do what she did then it was to help me. Lisa made a scene and then she was talking about me and making comments about me to the customer she was helping. That's when I got upset. Overhearing her talk about me was so insulting and disrespectful. Lisa said to me, “I treat you like you treat me” and I responded with, “I was not disrespectful to you!” and I left. Lisa needs to be retrained on customer service skills. She does not value the customers.
- MGMallory GalvezNov 7, 20251.0I live at 15434 Sequoia st Hesperia My carrier lady does Not deliver packages in correct box she placed keys for my package in another box there's 71 apartments how can I get my package back . I try not to confront her she has a attitude once I asked her for my package she was parked in drive way on her phone she said " you're gonna have to wait im on a break on my phone " unprofessional who parks in driveway sits on phone and not placing mail in boxes . I made complaint on 11/05 at post office Gentleman took my info saw proof my pics of boxes with no keys . He just said we'll try to ask carrier if she remembers what box she placed your package and what box she placed key in . Very upset holidays are coming how can I trust my packages will be in correct box. VS will not return my money because carrier scanned package and description says placed in mailbox .
- CQchristina quezadaSep 12, 20251.0Tell me How the hell is my mail carrier allowed to hold my mail and write on my mail!!! This is BS she is so disrespectful I wish she would try me!!!
- RBRylus BelmontSep 2, 20251.0The worse post office I have ever dealt with. Always Miss marking tracking from dropped at office to dropped at mailbox, never answers their phone during business hours. Always comes up with a new excuse as to why they did not deliver mail for the day then when you go to pick it up the next day cause you know they close the moment they mark delivered and then they say it's on the truck only to just not be delivered again. Then for a month straight mail goes so smooth I feel yay I can continue to do my business work I get paid for then nope. after a month or two back to the same old crap miss delivering packages Miss marking the tracking numbers. Shame too I know a good handful of hard workers that would love the chance to work for the USPS but nah they keep picking the incompetent.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 17240 Olive St offer?
This Post Office provides mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
What are the hourly operating times for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can search for and reserve PO Boxes online or apply in person with two valid IDs and a completed application.
Is this USPS location accessible for checking PO Boxes after standard hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for details.
Are there any nearby Post Offices where I can also find postal services?
Nearby Post Offices include Hesperia Post Office and Post Office-Hesperia, both offering postal and professional services.
What local amenities can I visit near the Post Office at 17240 Olive St?
Near the Post Office, you can visit La Michoacana ice cream shop, Golden Garden and La Casita Cafe restaurants, as well as retail stores like 99 Cents Only Stores and Pure Water Center.
Can I find public safety and government services near the Post Office?
Yes, the San Bernardino County Fire Station 302, Hesperia Fire Protection DST, and the City of Hesperia government offices are nearby for assistance.
How can nearby transportation or service centers help me visit the Post Office?
Visiting nearby landmarks like Hesperia Heights or using local services such as Fastrip convenience store and Bank of America ATMs can make your trip more convenient.