United States Postal Service

3.5
26 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 1611 Sycamore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1611 Sycamore Ave, Hercules, CA
94547, United States

Hours

Reviews

3.5
26 reviews
5 stars
16
4 stars
0
3 stars
1
2 stars
0
1 star
9
  • TM
    Tracy Morton
    Jan 5, 2026
    5.0
    I have to say that my experiences at other USPS, like Martinez (on Alhambre... very rude and unprofessional employees), and El Cerrito (also very rude and unprofessional employees), make me appreciate my home USPS in Hercules. The staff are very cordial, customer service oriented, and do not complain or argue with customers needing a little extra time due to multiple mail items. I will choose the Hercules post office over any I've visited lately. It takes less time to assist a customer than it takes to argue with a customer, delaying other customers' services.
  • SA
    sanli a
    Sep 24, 2025
    1.0
    Recently, I have been going to the post office to send certified mail almost every month. The purpose of sending certified mail is to ensure that my letters are received by the recipient, as l can check the tracking number. Unfortunately, today I encountered a middle-aged white woman who has been working there since 2020. She used to help me send letters before, but I could strongly sense from her eyes and facial expressions that she disliked me. I always held back and didn't show my annoyance. But today, the service she provided for the certified mail really made me angry. As everyone knows, certified mail has two identical numbers, one on the letter and the other for the sender to keep. This white woman insisted that I write the same address on the part I keep, but there was simply no space to write all of it... This is wrong. She was targeting me and making things difficult for me. Before, it was never necessary to do this... Her attitude seemed fine, with a smile on her face... but she was actually very bad. In the workplace, only your professional ethics and knowledge are needed. Please keep your emotions and a calm mindset at work. If you don't like dealing with people, you can change your job. thank you
  • RW
    Rand Whiteaker
    Jul 19, 2025
    1.0
    It’s 2025, why isn’t there a stamp machine for after hours? Obama crime?
  • SF
    Star On fire
    Mar 11, 2022
    1.0
    This place is terrible, can't believe this people are employed. Absolute nightmare

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.