United States Postal Service

2.5
228 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 324 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
324 S State St, Hemet, CA
92543, United States

Hours

Reviews

2.5
228 reviews
5 stars
67
4 stars
16
3 stars
11
2 stars
13
1 star
121

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported excessively long wait times, often taking up to two hours to receive service.

Poor Customer Service

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of assistance.

Mail Delivery Issues

Numerous complaints were made regarding misdelivered mail and packages, with customers expressing frustration over lost items.

Facility Size

Customers noted that the post office is too small for the community's needs, leading to overcrowding and inadequate service.

Mixed Employee Experiences

While some customers praised individual employees for their helpfulness, others reported negative interactions, indicating inconsistency in service quality.
  • MG
    Mario giacco
    Oct 10, 2025
    3.0
    Understaffed, wait times are long
  • DB
    Devin Black
    Oct 2, 2025
    1.0
    They are super unprofessional and absolutely clueless when it comes to running a business. Lilly the "Big Boss" was sitting there berating at an employee right in front of the whole line of customers. They started arguing about something and cussing and its crazy thise are government employees
  • KB
    K Bailey
    Sep 27, 2025
    1.0
    I'm disabled and I've been trying to reach this post office by phone for 2 days now no one answers the phone. It just rings and rings and Rings until it hangs up on you. I had a letter that I needed to sign for but I was at the doctor's that day so I'm trying to set up for redelivery. I called the main post office line they told me that the item was scanned in improperly and they couldn't help me and I needed to call tje Hemet post office directly. So because someone didn't do their job properly and scanned this incorrectly I'm left with trying to navigate my way up that long ramp into your door being disabled . You should be ashamed of yourself. What kind of business doesn't answer the phone. I've always had a bad experience at this post office. Whoever is in charge of this post office you suck at your job.
  • RM
    Ravenwood Motel
    Sep 27, 2025
    1.0
    Why is there one clerk helping a line of 20 plus people. STUPID, HORRIBLE CUSTOMER SERVICE.
  • JG
    joel gomez
    Sep 26, 2025
    1.0
    Pony Express was probably better service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.