Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1745 in Hemet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stater Bros. Shopping Plaza At State St & Stetson Ave.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
320 reviews
5 stars
206
4 stars
20
3 stars
6
2 stars
15
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, particularly highlighting employees like Terry and Vegas for their exceptional support.
Efficiency
While some reviews noted that the store can be busy, many customers appreciated the staff's ability to handle multiple tasks efficiently, keeping wait times manageable.
Staffing Issues
Several reviews pointed out that the store is often understaffed, leading to long lines and delays, especially during peak hours.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions with specific employees, indicating inconsistency in service quality.
Facility Limitations
Customers mentioned that the store is small and often crowded, which can lead to a chaotic environment and difficulties with service.
- OMO M3 days ago2.0Blond younger representative was rude and unhelpful. She just kept repeating herself even after I asked my question in a different way. She was nice to others just not me and tried to rush me off with answers I obvi didn't understand. She needs empathy and ethics training stat! Get better UPS Store.
- TTTurtleNov 14, 20255.0Absolutely outstanding experience from start to finish! The level of professionalism displayed by the entire team was truly impressive. From my first interaction, I felt valued and well taken care of. The service exceeded all my expectations. Everything was handled efficiently, and the attention to detail was remarkable. The staff was knowledgeable, courteous, and went above and beyond to ensure I was completely satisfied. Communication was excellent throughout the process, and they delivered exactly what they promised. It’s rare to find this level of quality and dedication these days. I highly recommend this business to anyone looking for top-tier service. I’ll definitely be returning and telling everyone I know about my fantastic experience. Thank you for setting such a high standard!
- BBbmeade73Nov 6, 20251.0Dropped off a package during a busy time, I was told to just "set it here and I'll take care of it". I said "ok, but please scan it" because in the past, they've skipped that step. Her reply was "oh we scan EVERYTHING". Now 3 hours later, it's not scanned. It is a big deal, the e-commerce platform I sell on checks tracking #'s, and rates me lower for late shipments, and lower ratings = lower sales. Next time I'll wait in the line out the door so I make sure ...
- DFDebora FowlerOct 27, 20255.0I’m so glad to have Terry back with excellent customer service she understands the needs of customers with empathy of the customers to help customers you must be able to first listen and hear the what is needed to help the customer I’ve done customer service for more than 20 years effective listening is one to meet the need I explained my monthly payment card was stolen I have been a customer for years was met with the same service as before that I reviewed on by the employee customer service and Terry came in as the lead assistant supervisor and provided the necessary service and support Kudos to you Terry and thank you so very much businesses have gotten away from true Customer Service Support that have made their name successful today it’s because of her I stay at that UPS store need more employees like you thank you again I’m so glad you’re back. Sincerely, Debora Fowler 10/27/25
- SDSabrina DefossesOct 26, 20255.0Your Rep - 'Vegas' at this UPS center #1745, she was Very Proficient & Happy to help us! We were in need of renting a postal box. She explained clearly what was needed by us, to obtain a rental box. And, since we had what was required, She made sure we understood the terms. Assuring us ahe would be happy help in the future , if we had any further questions, It is apparent she has Great Customer relation skills. We were pleased how quickly it went. Definitely would reccommend this branch to others!!! Thankyou for having competent staff!!!! Respectfully, Sabrina & Ricky Defosses
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Hemet offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store in Hemet?
The store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays 8:00 AM to 4:00 PM, and Sundays 10:00 AM to 3:00 PM.
Is The UPS Store open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19; it operates regular hours on other holidays.
Can I get my documents notarized at The UPS Store Hemet?
Yes, notary services are available at The UPS Store in Hemet.
Does The UPS Store in Hemet provide mailbox rental services?
Yes, they offer mailbox rental services for receiving mail and packages.
What payment methods are accepted at The UPS Store in Hemet?
They accept American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Invoice, Mastercard, Samsung Pay, Traveler's Check, and Visa.
What nearby places can I visit before or after my visit to The UPS Store Hemet?
Nearby places include Lucky's Donuts and Ice Cream for refreshments and Diamond Valley Arts Council for an art gallery visit.
Are there convenient real estate services near The UPS Store in Hemet?
Yes, JML Property Solution and Viper Property Management are nearby real estate agencies and property management services you can visit.
Where can I access mailing and shipping services near The UPS Store in Hemet?
Besides The UPS Store, there are UPS Access Point locations nearby that provide courier and shipping services.
How can I contact The UPS Store Hemet for inquiries or support?
You can call them at +1 951-765-6658 or email store1745@theupsstore.com for assistance.