The UPS Store

3.8
325 reviews

Business Details

140 E Stetson Ave, Hemet, CA
92543, United States
(951) 765-5658
https://locations.theupsstore.com/ca/hemet/140-e-stetson-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1745 in Hemet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stater Bros. Shopping Plaza At State St & Stetson Ave.

Details

  • DeliveryNot available

Location

The UPS Store
140 E Stetson Ave, Hemet, CA
92543, United States

Hours

Reviews

3.8
325 reviews
5 stars
207
4 stars
20
3 stars
7
2 stars
15
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Terry and Vegas received high praise for their helpfulness and professionalism, others were reported as rude and unhelpful.

Efficiency

Many customers noted long wait times and understaffing, leading to frustration during busy periods, despite some employees managing to assist multiple customers effectively.

Store Conditions

The store is often crowded and can feel overwhelming, with complaints about the cleanliness and functionality of self-service kiosks.

Mixed Experiences

While some customers had outstanding experiences and praised the staff, others reported significant issues with service quality and package handling.
  • JM
    Jaime Miramontes
    Jan 14, 2026
    3.0
    Walked into the store..All was good until I heard the young lady chewing gum and blowing buddles
  • DH
    Don Hill
    Dec 31, 2025
    1.0
    The UPS holiday schedule is a lie. No pickups on Dec 31st. I was even told that if I dropped it off at the Romoland distribution center that it would sit until Jan 2nd. I know, UPS, trying is hard. We all have days that we don't feel like doing our jobs. However, the rest of us still get up and at it because others depend on us.
  • MH
    Melissa Herrera
    Dec 7, 2025
    1.0
    They wouldn’t allow my husband to pick up my package even though their automatic service said as long as he has same last name and same address on a valid ID he could. I work full time and am in LVN school on weekends so I’m not able to pick up. Very inconvenient since I didn’t even ask the package to be sent to UPS store in first place!
  • SJ
    Steve JR
    Nov 28, 2025
    1.0
    Upon further review, I believe this location to be inflating reviews. 1 star after seeing several complaints about the same person but reviewed several fake reviews praising the same person with only 1-2 reviews. I have sent a follow up email as they requested, but it is going to the location, I have reached out for corp support as this will only be seen by local store. Making comments when we walked in was not professional. Serving other customers after us before we were even served was crap. There was 4 other customers behind us and they serviced them first and cleared the building before helping us who was there first. Saying I haven't shipped before.... Those comments, we not only had a box before, but everything was setup w/o change by you. Will never use this location again.
  • OM
    O M
    Nov 21, 2025
    2.0
    Blond younger representative was rude and unhelpful. She just kept repeating herself even after I asked my question in a different way. She was nice to others just not me and tried to rush me off with answers I obvi didn't understand. She needs empathy and ethics training stat! Get better UPS Store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hemet offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

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