The UPS Store

2.9
41 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2566 in Healdsburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Safeway Shopping Center - Vine Street Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
1083 Vine St, Healdsburg, CA
95448, United States

Hours

Reviews

2.9
41 reviews
5 stars
16
4 stars
4
3 stars
0
2 stars
0
1 star
21
  • KH
    Keith Horowitz
    Oct 28, 2025
    1.0
    I was returning a TV to Amazon that was severely damaged by UPS in delivery. I taped the box shut, but the employee at the desk said that I had to return with a better tape job or pay $2 to borrow their tape. I objected and pointed out that I have done returns to Amazon completely unwrapped and the UPS location or Whole Foods has always taken care of it. At this point the two employees demanded that I leave the store and called the police to have me removed. I returned shortly after with the box completely taped, but they refused to help me and called the police again, so now I must drive 10 minutes to the next closest store. This location should lose their franchise!
  • JO
    John O'Sullivan
    Oct 16, 2025
    4.0
    Great!
  • JC
    Joanne Cooney
    Sep 26, 2025
    1.0
    I’d give zero stars, if I could! We shipped cookie jar rear we purchased from antique store in Healdsburg last week. It arrived this week in small pieces. The person at the desk knew what was inside and was tasked with packing. Once it arrived, my husband called the store. Pictures were sent and we have heard nothing since. The item cost $85 and shipping was $55. If we were told that this store was unable to ship, we would not have done so. Please refund us the cost of the item plus shipping costs!
  • JJ
    Jonathan
    Sep 2, 2025
    1.0
    Today was a frustrating experience at this UPS store. I stopped in around 2:15 PM with a UPS prepaid return label. First, the guy working (mask under his nose) told me the system was down for all non-UPS packages. When I mentioned I had a UPS return, he told me I would have to pay $3 just to print the prepaid label. Three dollars for a single sheet of paper! That’s completely ridiculous, especially when it’s a pre-paid return. I ended up just walking out. ​While I was there, several other people came in and were turned away for things like Amazon returns and notary services. The place felt disorganized, and the policies are just terrible. I'm definitely not coming back. For reference FedEx is .24¢ to print an email.
  • DR
    Dena Roddy
    Jul 14, 2025
    5.0
    We just shipped a package to Texas. Matt could not have been anymore helpful. Great experience from beginning to end.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Healdsburg offer?

The UPS Store in Healdsburg offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.