Brand Certified
The UPS Store
2.6(74 reviews)
Certified by The UPS Store • Apr 05, 2026
Business Details
1179 West A St, Hayward, CA
94541, United States
Certified by The UPS Store • Apr 05, 2026
(510) 782-8669
Certified by The UPS Store • Apr 05, 2026
https://locations.theupsstore.com/ca/hayward/1179-west-a-st
Certified by The UPS Store • Apr 05, 2026
About
Certified by The UPS Store • Apr 05, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5831 in Hayward offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1179 West A Street.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Apr 05, 2026
Hours
Certified by The UPS Store • Apr 05, 2026
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
2.6
74 reviews
5 stars
28
4 stars1
3 stars0
2 stars
4
1 star
41
- JJJustMe4 days ago1.0Horrible customer service. The only reason this location gets one star is because it serves as a UPS drop-off point—otherwise, it would deserve none. From the owner to the employees, the environment is consistently unwelcoming. Staff are dismissive, condescending, and apathetic, with little to no effort made to assist customers. Interactions feel judgemental, unprofessional, and at times outright disrespectful. What stands out most is not a single bad interaction, but a pattern of behavior that reflects poorly on the way this business is run. Customer service is clearly not a priority here. If you have any alternative locations available, I strongly recommend going elsewhere. I've had enough with this location and will not be returning.
- LBLisa BaileyMar 6, 20261.0Beyond rude!! From the moment I walked into the store, no greeting from the young girl working the counter to the older woman working in the back. I was charged $3 to print a label for an Amazon return which has never happened before. I had another return that I took to another store as I will never return to this store which didn't charge me to print a label. They also greeted me with a smile at the other store. I also felt discriminated against when another customer from a different nationality came in, she was greeted with a smile! You people should not be in customer service!!!
- ELEdgar LFeb 6, 20261.0I guess no one in that store knows how to say, ”hi welcome, how can I help you?” Customer service jobs aren’t definitely for you, go work in a warehouse instead.
- KKKatalinaFeb 4, 20265.0Stephanie and palak were amazing and kind
- CWCarol WardDec 16, 20255.0I had confused this location with the other UPS location near the Lucky's off of A St on Mission and found 2 bitter older ladies working at that location. I live in Castro Valley & I DO NOT MIND traveling a little further to do business at this location!! They provided great customer service & were exceptional!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5831 in Hayward offer?
The UPS Store #5831 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store located in Hayward?
The UPS Store is located at 1179 West A St, Hayward, CA 94541, USA.
What are the operating hours of The UPS Store in Hayward?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #5831 open on holidays?
The store observes some holiday closures such as November 27, December 25, December 31, January 1, and January 19, 2026. It remains open on some holidays like November 11 and 28, 2025.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #5831?
You can call them at +1 510-782-8669, fax at +1 510-782-8633, or email store5831@theupsstore.com.
Which stores or restaurants are nearby The UPS Store that I can visit?
Nearby places include Chef Tao Express, Chef Ming, Veggie Lee, Pizza Hut, and Sam's Burgers for dining options, and GameStop and Sky West Commons for shopping and entertainment.
Can I get shredding or other professional services near The UPS Store?
Yes, Shred Nations offers shredding services nearby, and there are other professional services such as 1SPR (plumbing and HVAC) and American Chimney Services for home improvement.
Are there any nearby coffee shops or places to relax near The UPS Store?
Yes, Starbucks cafes, Gong Cha Hayward tea room, and Rigatoni's Fresh Italian Grill are nearby places where you can enjoy coffee, tea, or a meal before or after visiting The UPS Store.
How can nearby hospitals and health facilities be useful when visiting The UPS Store?
Kaiser Permanente Shop KP at Skywest Commons is nearby for medical needs, and Bright Now Dental offers dental services close by, which can be convenient if you need health or dental appointments near your mailing or printing errands.
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