Brand Certified
United States Postal Service
2.2(176 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
24438 Santa Clara St, Hayward, CA
94544, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 24438 Santa Clara St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
176 reviews
5 stars
37
4 stars
11
3 stars
7
2 stars
11
1 star
110
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and inadequate staffing, leading to frustration during visits.
Customer Service
Mixed reviews on customer service, with some staff being described as helpful and friendly, while others were noted for being rude and unprofessional.
Organization Problems
Many reviews highlighted disorganization in operations, including issues with mail delivery, package handling, and appointment scheduling.
Facility Conditions
The physical condition of the post office was criticized, with mentions of poor cleanliness and maintenance.
- DADILLON ANITRAFeb 19, 20265.0Outstanding attention to detail
- GKGurwant KhabraFeb 7, 20261.0There needs to be more workers staffed here 😭
- JJJohnFeb 6, 20261.0This USPS location is very convenient for me, but unfortunately, their organization and overall professionalism have been disappointing. It has been over three months since I inquired about purchasing international stamps. At that time, I was told they were out of stock and that the manager would be placing an order. To date, I have not received any follow-up, and they still do not have international stamps available. In addition, the wait times are consistently long, and the lines are often excessive. Overall, the experience at this location has been frustrating, and I believe stronger management oversight would greatly improve operations.
- FGFarah GreenJan 30, 20265.0Great experience, came in as a walk in for passports 9-10 am on a friday and the lady that helped us made it so easy. Got my first passport in less than 15 minutes.
- KCKH CJan 17, 20261.0Avoid coming here for digital fingerprint scanning. The short Vietnamese lady doesn't know squat, yet, in her thick accent, she insists "I know my machine" without explanation. Repeated fails. Go immediately to the post office in Union City on Alvarado Blvd instead. See how refreshingly better it is and how it should be.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location on Santa Clara St in Hayward?
It is located at 24438 Santa Clara St, Hayward, CA 94544.
What are the operating hours for this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, closed on Sunday.
Can I apply for a passport at the USPS on Santa Clara St?
Yes, many Post Offices including this one accept first-time passport applications for the U.S. Department of State. Most locations also offer passport photo services by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most Post Offices require scheduling an appointment online for passport services, although limited walk-in hours may be available at select locations.
Can I rent a PO Box at the USPS location in Hayward?
Yes, you can reserve a PO Box online or in person at this Post Office. Pricing varies by location and you can check rates online by entering your ZIP code.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please check with this specific Post Office for exact lobby hours.
What nearby postal facilities can help with sending mail quickly around this USPS?
Nearby postal facilities include US Post Office, United States Postal Service, and USPS Collection Point, which may serve as additional options for mailing and package deliveries.
What nearby government and public service offices are close to this USPS location?
Nearby you can find the Hayward Police Department, Hayward City Hall, Alameda County Offices, Hayward Court House, and Alameda County Sheriff’s Department, which can be useful for various official services.
Are there any parks or recreational areas near the USPS on Santa Clara St?
Yes, Birchfield Park is a nearby active life and sports and recreation venue, a great spot to visit before or after your trip to the Post Office.
What services and products does the USPS at 24438 Santa Clara St offer?
This USPS offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and various packaging supplies.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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