Brand Certified
The UPS Store
3.2(140 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
25125 Santa Clara St, Hayward, CA
94544, United States
Certified by The UPS Store • Mar 01, 2026
(510) 670-0607
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/hayward/25125-santa-clara-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1252 in Hayward offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gateway Plaza At Jackson And Santa Clara.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.2
140 reviews
5 stars
74
4 stars2
3 stars
3
2 stars1
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff for being friendly and helpful, while others report rudeness and poor service.
Pricing Issues
Many customers expressed dissatisfaction with additional charges for services like tape and packaging, feeling they were unfairly nickeled-and-dimed.
Efficiency
Some reviews highlight quick and efficient service, while others mention long wait times and issues with staffing.
Notary Services
Customers reported frustration with notary services, citing limited availability and long wait times.
Ownership Changes
Recent changes in ownership have led to mixed reviews, with some customers noting improvements in service, while others express disappointment in new policies.
- GFGabriel FrotaFeb 25, 20261.0I went to print my personal legal documents this morning, and the employee was openly reading them in front of me without my consent.
- MBMichaella BoothJan 23, 20261.0I was charged $2 for tape even though my box was already taped and only slightly coming loose. My item was boxed up, ready to go but I was also charged $18 for a box to put it in? After reading other reviews, it appears this is a recurring issue at this location. I felt nickeled-and-dimed and won’t be returning.
- KMKartika MuthuDec 27, 20255.0Fast and efficient customer service.
- MBMaritess BurgosNov 25, 20251.0They charge for you everything. A box to box my box for $18 and then charged be $2 for them to use their tape for one small box. The guy said, “well it costs money to use our tape.”
- DRDhruv RNov 10, 20253.0Okay for everything else other than the Passport photos please go somewhere else for your photos they will ruin your beautiful face
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1252 in Hayward provide?
The UPS Store #1252 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the business hours of The UPS Store in Hayward?
Monday to Friday: 8:00 AM to 6:00 PM; Saturday: 9:00 AM to 5:00 PM; Sunday: 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store #1252 in Hayward open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Hayward?
It is located at 25125 Santa Clara St, Hayward, CA 94544, inside Gateway Plaza at Jackson and Santa Clara.
Are there nearby restaurants around The UPS Store in Hayward?
Yes, nearby restaurants include Rico Mac Taco Taqueria (Mexican), Rickshaa! Cloud Kitchen (Asian Fusion), Mughal Restaurant (Indian), Papa John's Pizza, and Subway, offering many dining options before or after your visit.
Can I find grocery stores near The UPS Store on Santa Clara St?
Yes, Lucky Supermarkets is nearby, offering groceries and bakery items ideal for convenient shopping during your visit.
What other services are available near The UPS Store in Hayward?
Nearby you can find services like AUTO GLASS ON THE MOVE for auto glass repair, KeyMe Locksmiths for locksmith needs, and Approve My Score for financial counseling.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available to securely receive your mail and packages.
Can I get document shredding and notary services at The UPS Store in Hayward?
Yes, The UPS Store provides professional document shredding and notary services to assist with your business and personal needs.
Brand Certified Facts from The UPS Store
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