Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.8
(329 reviews)

Business Details

12700 Inglewood Ave, Hawthorne, CA
90250, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12700 Inglewood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12700 Inglewood Ave, Hawthorne, CA
90250, United States

Hours

Reviews

1.8
329 reviews
5 stars
49
4 stars
12
3 stars
9
2 stars
18
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and empathy.

Long Wait Times

Many customers reported excessively long wait times due to insufficient staffing, often with only one employee available to assist a large number of patrons.

Inconsistent Hours

Customers frequently noted that the post office does not adhere to its posted hours, often closing early or opening late without notice.

Passport Services

Several reviews indicated that passport services are poorly managed, with appointments often canceled or staff unprepared to assist.

Lost Packages

Multiple customers experienced issues with lost or misdelivered packages, leading to significant dissatisfaction with the postal service.
  • LL
    Lilian Lilly
    Feb 26, 2026
    4.0
    Long wait for your turn. Low attendants
  • NH
    Nicole Hwang
    Feb 20, 2026
    1.0
    More times than not the main foyer is open but this place is always leaving signs on the door to the teller area that they are out with no explanation.
  • RB
    Raf Bonilla
    Feb 5, 2026
    1.0
    The amount of times I've come here and it's just been closed without notice is unacceptable. They don't even give you a place to drop off packages either. The dropoff slot has been broken for like three years.
  • FF
    Faron
    Jan 10, 2026
    5.0
    Very professional staff very helpful 🤠
  • SN
    steffany nolasco
    Jan 7, 2026
    1.0
    Shitty service! The red-haired woman didn't want to help us even though we had an appointment. She went on break, ignored us, and told her coworker to tell us to make an appointment another day. They should replace the staff with friendlier people who actually want to work.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others