United States Postal Service

3.1
33 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 500 Stone Pine Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 Stone Pine Rd, Half Moon Bay, CA
94019, United States

Hours

Reviews

3.1
33 reviews
5 stars
13
4 stars
3
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3
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1 star
13
  • ES
    Elizabeth Salgado
    Jun 28, 2024
    1.0
    Today I went to renew my sons passport and because I was confused on how to fill out the form the old lady working there was very rude had no patience, the first thing she told me to reschedule instead of helping me and making me understand and correct my mistakes. Her form of talking is hard to understand I tried being reasonable and try to get to a point in which we both could come to an understanding. But her attitude was also quite unacceptable. There was no line no one in the post office other than myself and my son and she was hurrying me up to finish it. I had the appointment set and I was hoping to get this done today. As someone who works in customer service I found her attitude and customer service unacceptable. I don't know how this lady still working here. This is the worst experience with customer service. She not and helpful or maybe is only whe is with a good attitude.
  • RC
    Richard C
    Feb 22, 2023
    5.0
    I was so impressed with the Passport Office at this Post Office today. The service was prompt and great. Friendly, helpful. THANK YOU!!!
  • R4
    Review 4You
    Dec 26, 2022
    1.0
    Horrible service. As someone who fled a domestic violence situation, now staying at a shelter, I rely on General Delivery at this USPS. However, twice now, the Asian man working there has threatened me with returning my packages. The first time was because I couldn't get there for one week, due to car problems. The second time, he accused me of abusing the system, and that if any packages arrived the next day, they would be returned. He said he was being nice by allowing me to have my packages that time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.