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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6603 in Hacienda Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Bixby Hacienda Plaza On Colima Rd. And South Azusa Ave..
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
189 reviews
5 stars
132
4 stars
6
3 stars
4
2 stars1
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees providing outstanding service.
Pricing Issues
Numerous reviews highlighted dissatisfaction with the store's pricing, particularly for basic services like tape and boxes, leading to complaints about perceived price gouging.
Efficiency
Several customers noted the quick service and efficiency of the staff, often mentioning minimal wait times and prompt assistance.
Inconsistent Experiences
While many reviews were positive, there were significant complaints about rude staff and poor service experiences, indicating inconsistency in customer interactions.
- DTDana Teng5 days ago5.0I had an excellent experience at this location today around 10:35 AM. I came in for Live Scan fingerprinting for CTC teacher credentialing, and the staff member who helped me was truly outstanding. He was extremely friendly, patient, and professional, and took the time to explain each step clearly. As someone going through an important credentialing process, I really appreciated how calm and supportive he was. He made what could have been a stressful task feel easy and pleasant. This level of customer service is rare and very much appreciated. I left feeling genuinely happy and grateful. Highly recommend this location!
- JOJoseph OhDec 16, 20251.0They charge $1 for a strip of tape to close a box. Most ridiculous thing I’ve ever heard.. using fedex from now on. The girl working there this morning was so rude
- MMMay MayAug 22, 20255.0I usually just go to Amazon for returns, but today I came in for a Live Scan fingerprinting service. The staff member was extremely kind and processed everything quickly and efficiently. I truly appreciate it! :-)
- CFConstantine FirmeAug 21, 20251.0Not sure how they removed my initial review, but this place has failed me so many times that I have to re-write it just so everyone knows. There's a notary here who's writing is so bad that official documents get returned because the writing is illegible. There's also a fingerprint technician here who literally forced a bad fingerprint through the LiveScan and assured it would be alright, even though the fingerprints were turned back by the DOJ. The manager is entitled and rude, she thought giving me a refund for a mistake made by here staff at her store was a gift that I should be grateful for, without first being competent enough to prevent mistakes from happening in the first place (i.e. snowflake). Yes I have all the proof for everything I have said here, and if they try to take down this review again I will just keep reposting because the public needs to be warned.
- BMBarbara McMathAug 19, 20255.0The UPS Store in Hacienda Heights CA has made my life so much easier. Processing returns from Amazon isn't a drag because they make it so easy. Employees are always patient, pleasant, and polite.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6603 in Hacienda Heights offer?
The UPS Store #6603 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #6603?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #6603 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Does The UPS Store #6603 provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store #6603 for all your mail and packages.
Can I get notary services at The UPS Store #6603?
Yes, notary services are available at The UPS Store #6603.
What payment options are accepted at The UPS Store #6603?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #6603 located?
It is located at 17128 Colima Rd, Hacienda Heights, CA 91745, in The Bixby Hacienda Plaza on Colima Rd and South Azusa Ave.
Are there any tea shops near The UPS Store #6603 where I can relax before or after my visit?
Yes, Bana Tea Company is nearby, offering a tea room and specialty groceries, perfect for a relaxing break before or after your visit.
Can I visit any professional services close to The UPS Store #6603 for related business needs?
ISF Customs Broker offers professional services nearby, which can complement your business errands around The UPS Store area.
Where can I find shredding services near The UPS Store #6603?
Shred Nations provides shredding services nearby, useful if you need additional document destruction options outside The UPS Store.