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United States Postal Service

2.7
(32 reviews)

Business Details

14060 Mill St, Guerneville, CA
95446, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14060 Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14060 Mill St, Guerneville, CA
95446, United States

Hours

Reviews

2.7
32 reviews
5 stars
9
4 stars
5
3 stars
1
2 stars
2
1 star
15
  • BJ
    Bob Johnson
    Feb 6, 2026
    1.0
    The lady who's covering at this location temporary is super nice. The person who normally does passports has been out on medical leave for a while now. But yet the postal system. Will keep letting you make appointments at this place and wasting your damn time because there's no one there to do your passports. They won't even email you to let you know that you should make an appointment at another one. I suggest going to Calistoga and they had plenty of appointments. And the gentleman there was super nice
  • VL
    Veronica L
    Nov 3, 2025
    1.0
    The new male employee at the counter was clearly engaging in ethnic profiling. I’ve lived in this town for almost 10 years and have never been treated like this before. He questioned me repeatedly and demanded my ID just to pick up a package, as if I were a criminal. My husband, who is white, picks up packages here all the time and has never once been asked for identification. That says everything about how disgusting and discriminatory this employee’s behavior is. His attitude was rude, condescending, and completely unacceptable. Management needs to take this seriously. This kind of treatment has no place in our community.
  • JT
    Jeremy Thornton
    Oct 25, 2025
    1.0
    I have been standing in line for 45 minutes just to get a package because the 1 person behind the counter is doing passports on a Saturday when they close early and there is a line out the door. There is even a sign on the door that says "No passport service today". Total incompetence as usual.
  • JH
    jerome hatt
    Oct 8, 2025
    5.0
    Everytime I go to this post office I get down exactly what I need done. All my deliveries are marked correctly and on time. Y'all are wack.
  • CC
    Caryyy
    Sep 9, 2025
    1.0
    Despite passport walk in hours publicly listed online as being from 930-430 Monday thru Friday, they declined to help me stating the cut off was 3 pm. The employee (a woman) informed me of this at 2:59 pm & declined to process my application. When I pointed out the walk in hours as listed online she really displayed an attitude and walked back to the postmaster to tell him what I was presenting but he did not bother to come to the counter to talk to me and I was turned away. Please update the hours listed online if they are in fact inaccurate.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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