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Brand Certified

United States Postal Service

2.3
(126 reviews)

Business Details

185 E Main St, Grass Valley, CA
95945, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 185 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
185 E Main St, Grass Valley, CA
95945, United States

Hours

Reviews

2.3
126 reviews
5 stars
31
4 stars
8
3 stars
3
2 stars
6
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Delivery Issues

Frequent complaints about packages being delivered to the wrong addresses or not delivered at all.

Staffing Problems

Customers noted that the post office is often understaffed, leading to long lines and slow service.

Mixed Experiences

While some customers praised individual employees for their helpfulness, overall experiences varied widely.
  • AB
    Al Bedal
    3 days ago
    1.0
    Terriable Service And No Help Whatsoever! Really Sound Like They Just Want Too Leave And Do Nothing.
  • SJ
    Samantha John's
    Jan 9, 2026
    1.0
    More horrendous costumer service, all time shorthand, big line waiting time 15 to 30 minutes . Window clerk nice. Nobody answered the phone , if you call get answer put in hold for long time and hang out the phone.
  • JT
    joy taffy
    Jan 9, 2026
    5.0
    Shout-out to Simon our mailman. He's super friendly, accommodating, and helpful. We appreciate his work ethic, especially during the crazy holiday season. Golden Oaks appreciate you!
  • KK
    Kimberly
    Dec 8, 2025
    5.0
    Just wanted to take a moment to acknowledge my postal carrier, Karina, with the GV office. She is always so friendly and helpful. I am disabled and she goes above and beyond to make sure my packages are delivered promptly and with care. I’ve never lived anywhere where I’ve received such great service from a postal worker! Thank you!!
  • RC
    r correa
    Dec 1, 2025
    1.0
    They leave a notice that an item will be redelivered but they hold it for a week then send notice that you have to pick it up without trying to redeliver. Not just a one time thing...it happens over and over, year after year.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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