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The UPS Store #5417 in Grass Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gold Miner's Inn.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unhelpful.
Staff Competence
Several reviews highlight issues with staff competence, particularly in handling printing and shipping tasks, leading to delays and frustration for customers.
Long Wait Times
Customers frequently mention long wait times, especially during busy periods, which can detract from their overall experience.
Mixed Experiences
While many customers report positive experiences with specific staff members, others have had negative interactions, indicating inconsistency in service quality.
Pricing Concerns
There are complaints about high prices for services, particularly printing and shipping, leading some customers to seek alternatives.
KA
Kelli-Lyn Anglim
3 days ago
5.0
They are very friendly and helpful everytime I come in.
VP
vicki philipps
Nov 13, 2025
5.0
Friendly and efficient service. The only place I like to ship from. I also appreciate that they have two self scanners for easy returns.
DB
D B
Nov 6, 2025
5.0
Koko, an incredibly helpful and friendly staff member, made my experience of shipping out a tool used for my job easy peasy.
SW
Stuart Woodhall
Nov 5, 2025
5.0
Thank you Trevor got my item packed up quickly and efficiently
DD
Dolores Deleon
Oct 30, 2025
5.0
I lost my receipt and thankfully the agent was able to give me a copy. I am greatfull
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Grass Valley offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more. It's locally owned and operated.
What are the operating hours of The UPS Store in Grass Valley?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
What office and mailing products can I purchase at The UPS Store?
You can purchase office products, mailing supplies, moving boxes, stamps, and postage at the store.
Does The UPS Store provide notary and document shredding services?
Yes, The UPS Store provides notary services and document shredding.
How can I contact The UPS Store in Grass Valley?
You can call the store at +1 530-272-6000 or email store5417@theupsstore.com.
Are there nearby hotels where I can stay when visiting The UPS Store?
Yes, the Gold Miners Inn, Ascend Hotel Collection, and Holiday Inn Express & Suites Gold Miners Inn-Grass Valley are nearby options.
Where can I find convenient shredding services near The UPS Store?
Shred Nations, a shredding service provider, is located near The UPS Store for your document destruction needs.
What are some local dining and entertainment options near The UPS Store?
You can visit Alloro Cucina Italiana for dining and Towers Casino and Card Room for entertainment, both located close to The UPS Store.