Brand Certified
The UPS Store
4.1(166 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
412 E Main Street, Grass Valley, CA
95945, United States
Certified by The UPS Store • Feb 22, 2026
(530) 272-6000
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ca/grass-valley/412-e-main-street
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5417 in Grass Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.1
166 reviews
5 stars
122
4 stars
7
3 stars2
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Trevor, Josie, and Mario for their exceptional service.
Efficiency
While some reviews noted long wait times, many customers appreciated the staff's ability to handle busy periods efficiently and provide quick service.
Inconsistency
There were several complaints about rude or unhelpful employees, indicating inconsistency in customer service experiences.
Printing Services
Customers expressed dissatisfaction with the printing services, citing delays and issues with staff knowledge and equipment.
Location Issues
Some reviews mentioned problems with the location itself, including poor management of services like notary appointments and package handling.
- RRRana RanaFeb 16, 20262.0I was in the new location in main, very disappointed is vert tiny, parking lot is narrow is a nightmare, inside is not too much space very uncomfortable when brings big boxes, and customer service always is been poor now is worse, very bad decision changed location. I never come back to that store, one lass customer!!!
- CRCarol RaulstonFeb 13, 20261.0I was surprised to find that our UPS store in Grass Valley was no longer on Bank St. For some reason they moved a few blocks away to a small, cramped location, where you have to make an illegal left turn to get into a tiny, cramped parking lot. Why did they think this was a good idea? There is nothing appealing about the location or parking lot. What is their plan for holiday traffic? I will not be returning to this location, but use other UPS drop off locations in the area. Who thought this was a good idea anyway?
- DBDavid and Melody BakerFeb 3, 20261.0Worst location you could have picked.
- DDDutch DriverDec 17, 20255.0The transfer of items back to Amazon is very quick via the self-serve stations.
- JSJennifer SalemDec 11, 20255.0Every time I ship packages at the UPS Store Grass Valley on Bank St, I am met with a smile from their employees. Today, employee "Coco" helped me and was filled with holiday spirit. During the holiday season when so many stores are busy and employees stressed, Coco's assistance brought a smile to my face.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Grass Valley offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more. It's locally owned and operated.
What are the operating hours of The UPS Store in Grass Valley?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
What office and mailing products can I purchase at The UPS Store?
You can purchase office products, mailing supplies, moving boxes, stamps, and postage at the store.
Does The UPS Store provide notary and document shredding services?
Yes, The UPS Store provides notary services and document shredding.
How can I contact The UPS Store in Grass Valley?
You can call the store at +1 530-272-6000 or email store5417@theupsstore.com.
Are there nearby hotels where I can stay when visiting The UPS Store?
Yes, the Gold Miners Inn, Ascend Hotel Collection, and Holiday Inn Express & Suites Gold Miners Inn-Grass Valley are nearby options.
Where can I find convenient shredding services near The UPS Store?
Shred Nations, a shredding service provider, is located near The UPS Store for your document destruction needs.
What are some local dining and entertainment options near The UPS Store?
You can visit Alloro Cucina Italiana for dining and Towers Casino and Card Room for entertainment, both located close to The UPS Store.
Brand Certified Facts from The UPS Store
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