With a focus on the community of small businesses and consumers, Staples in Granada Hills, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were notable complaints about rudeness and unhelpfulness from certain employees.
Printing Experience
The printing department received both positive and negative reviews, with some customers highlighting excellent assistance while others reported poor service and long wait times.
Product Availability
Customers appreciated the strong selection of products and competitive pricing, but some expressed frustration over specific items being out of stock or issues with online orders.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
JP
Joseph Policarpio
Feb 21, 2026
5.0
I was extremely impressed how helpful the Tecn support was able to troubleshoot &
Fix , synch , Rollo printer labeler,, it’s unfortunate that Best Biiy Geeks squad tech wouldn’t even touch it, unless I purchase $180 membership, no H8 , they may have the Better price “👍, however
Staples have the Mojo 👍🏆👍”to my Surprise “!!!….
AA
Adam
Jan 22, 2026
1.0
The woman who claims she is a supervisor in the printing area is rude & unhelpful claims staples don’t take cash to print a paper out.. never had a problem in any staples apart from this 1 avoid if possible
JM
j martinez-medrano
Nov 16, 2025
4.0
Strong selection of products and competitive pricing. Check out, although courteous associates, was not as timely as could be. Overall experience was very good.
FG
Frank Giraldo
Oct 16, 2025
5.0
Great deal on an executive office chair. Very courteous attention offered by Joseph during purchase.
NG
Nush G
Oct 15, 2025
5.0
This review is mainly for David, who works in the printing area.
He was so sweet and patient with every customer. While I was waiting for my order, an elderly man—probably in his late 70s—came in. He needed to print something but had no idea how. David patiently helped him through the entire process without a hint of attitude.
It’s kind of sad that this stood out to me, but kindness like that feels so rare these days.
David, if you ever read this review—thank you for being such a kind and genuine person.
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