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United States Postal Service

2.4
(221 reviews)

Business Details

313 E Broadway, Glendale, CA
91205, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 313 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
313 E Broadway, Glendale, CA
91205, United States

Hours

Reviews

2.4
221 reviews
5 stars
61
4 stars
10
3 stars
7
2 stars
11
1 star
132

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported excessively long wait times, often exceeding an hour, even with appointments.

Poor Customer Service

Numerous reviews highlighted unhelpful, rude, and unprofessional staff, contributing to a frustrating experience.

Disorganization

Many customers noted a lack of organization in handling appointments and services, leading to confusion and dissatisfaction.

Inconsistent Experiences

While some customers had positive interactions, many others reported negative experiences, indicating inconsistency in service quality.
  • KF
    Kayla Fisher
    Feb 9, 2026
    1.0
    Worst office, so backed up over an hour behind , not sure what the point of an appointment is if they can’t get at least close to the time you are scheduled. Go somewhere else.
  • AB
    Anton B
    Jan 16, 2026
    1.0
    Worst service I have ever experienced. Complete waste of time. Employees are unhelpful, give conflicting information, and refuse shipments without clear explanations. Absolutely unacceptable for a postal service. I will avoid USPS whenever possible.
  • PS
    Pavel Smagin
    Jan 16, 2026
    1.0
    Lazy workers,nobody cares about your packages
  • NM
    Narek Muradyan
    Jan 10, 2026
    1.0
    AVOID AT ALL COSTS! GGO TO A DIFFERENT POST OFFICE THERE IS A REASON THIS PLACE HAS MORE 1 STARS REVIEWS THAN ANYTHING ELSE! You will just waste your time!
  • MY
    Marcus Yturralde
    Dec 22, 2025
    1.0
    Worst post office of all time

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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